Dispatcher at US Foods

Phoenix, Arizona, United States

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Not SpecifiedCompensation

Entry Level & New Grad, Junior (1 to 2 years)Experience Level

Full TimeJob Type

UnknownVisa

Foodservice, Logistics, TransportationIndustries

Requirements

High school diploma or GED/equivalent
Minimum one year of transportation or logistics experience
Effective communication skills both verbally and in writing
Excellent telephone and customer service ability
Math, analytical, and organizational skills with high attention to detail
Basic computer skills with good knowledge of Microsoft Word, Excel, Access, and Outlook
Problem solving and critical thinking abilities
Strong teamwork skills
Ability to stand, walk, drive vehicle, sit, lift/carry up to 50 lbs, push/pull, climb/balance, stoop/squat, kneel, bend, reach above shoulder, twist, grasp/manipulate objects, and manual dexterity (various frequencies from occasional to frequent)
Ability to work in office and warehouse environments including cooler/freezer areas as low as -5 degrees

Responsibilities

Coordinate driver activities and shuttle assignments to resolve service issues and minimize overtime, downtime, and hours of service violations
Complete attendance trackers and verify that drivers are using Omnitracs properly
Ensure customer needs are met promptly and professionally; escalate issues (late dispatch, breakdown, service failures) to managers and sales force
Reassign routes as needed to solve service issues and ensure drivers log in and utilize Proof of Delivery scanner
Coordinate trailer, tractor, and backhaul assignments to support efficient logistics operations
Visually inspect each driver’s appearance to verify proper uniform and required PPE
Notify manager/supervisor and safety specialist in event of vehicle accident or driver injury
Other duties as assigned by manager

Skills

Dispatching

Driver Coordination

Logistics

Route Optimization

Omnitracs

Proof of Delivery

Customer Service

Attendance Tracking

PPE Compliance

US Foods

Food distribution for restaurants and healthcare

About US Foods

US Foods is a leading food distributor in America, providing a wide range of food products and services to restaurants, healthcare facilities, and other food service operators. The company offers over 350,000 products, including fresh produce and culinary equipment, and operates by purchasing food in bulk and selling it to clients while also offering services like culinary expertise and business consulting. With a strong logistics network that ensures timely deliveries, US Foods also supports clients with solutions like the "Make It Now" platform during challenging times. Additionally, the company is committed to social responsibility, having donated over $32 million in food and supplies for hunger relief during the COVID-19 pandemic.

Rosemont, IllinoisHeadquarters

1853Year Founded

$340.5KTotal Funding

IPOCompany Stage

Food & Agriculture, ConsultingIndustries

10,001+Employees

Benefits

Health Insurance

Paid Time Off

Short-term and Long-term Disability

Employee Stock Purchase Plan

Life Insurance

Flexible Work Hours

Risks

Potential E. coli contamination from Taylor Farms onions could harm US Foods' reputation.

$500 million senior notes issuance increases financial risk if debt obligations aren't met.

Expansion in Buda involves significant capital investment, risking financial strain.

Differentiation

US Foods offers over 350,000 diverse products to meet varied customer needs.

The 'Make It Now' platform aids clients in recovery and reopening efforts.

US Foods provides value-added services like culinary expertise and business consulting.

Upsides

Expansion in Buda, Texas, will create 165 new jobs by December 2026.

Flexible scheduling and seven-day delivery model enhance customer service.

Advancements in cold chain logistics improve perishable food distribution efficiency.

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