Dispatch Agent (m/w/d) at FedEx

Hilden, North-Rhine-Westphalia, Germany

FedEx Logo
Not SpecifiedCompensation
Entry Level & New GradExperience Level
Part TimeJob Type
UnknownVisa
Logistics, TransportationIndustries

Requirements

  • Abgeschlossene kaufmännische Ausbildung oder vergleichbare Qualifikation im Bereich Transport & Logistik
  • Englischkenntnisse
  • Fundierte Kenntnisse operationeller Abläufe
  • Gute MS-Office Kenntnisse
  • Bereitschaft zu flexiblen Arbeitszeiten / Schichtdienst
  • Teamfähigkeit, Belastbarkeit, Flexibilität
  • Accuracy & Attention to Detail
  • Microsoft Office & PC Skills
  • Planning & Organizing Skills
  • Interpersonal Skills
  • Problem Solving Skills

Responsibilities

  • Tägliche Planung und Organisation der einzusetzenden Fahrzeuge aus der zugelassenen Frachtführerliste unter Beachtung der Produkt- und Sendungsanforderungen
  • Mitarbeit bei der Sicherstellung der Einhaltung aller relevanten Regelungen, Abläufe und rechtlichen Anforderungen
  • Mitarbeit bei der Überprüfung und Erstellung der notwendigen Dokumentation bei Inkasso Sendungen
  • Mitarbeit bei der Disposition des Fuhrparks
  • Vollständiges Briefing und Debriefing der Nahverkehrsfahrer und Übergabe/Übernahme der entsprechenden Sendungsdokumentation

Skills

Key technologies and capabilities for this role

Transport & LogistikMS OfficePlanning & OrganizingInterpersonal SkillsProblem SolvingAttention to DetailPC SkillsEnglish

Questions & Answers

Common questions about this position

Is this a full-time or part-time position?

This is a part-time position with 30 scheduled weekly hours, though the summary mentions full-time (Vollzeit).

What qualifications are required for the Dispatch Agent role?

Candidates need a completed commercial training or equivalent qualification in Transport & Logistics, English skills, solid knowledge of operational processes, good MS Office skills, and readiness for flexible working hours/shift work.

What skills are emphasized for this position?

Key skills include team ability, resilience, flexibility, accuracy & attention to detail, Microsoft Office & PC skills, planning & organizing skills, interpersonal skills, and problem-solving skills.

What is FedEx's company philosophy and culture like?

FedEx follows the People-Service-Profit (P-S-P) philosophy, prioritizing people first, providing growth opportunities, fostering innovation, and maintaining a diverse, inclusive workforce in a supportive environment.

What makes a strong candidate for this Dispatch Agent position?

A strong candidate will have a commercial or logistics qualification, English proficiency, operational knowledge, MS Office skills, flexibility for shifts, and soft skills like teamwork, accuracy, planning, and problem-solving.

FedEx

Global logistics and transportation services provider

About FedEx

FedEx provides logistics and transportation services, focusing on shipping, package tracking, and supply chain management. The company serves a diverse clientele, including small businesses, large corporations, and individual consumers, across various regions worldwide. FedEx's services include express shipping for fast delivery, ground shipping for cost-effective options, freight services for large shipments, and customs brokerage to assist with international shipping regulations. What sets FedEx apart from its competitors is its extensive global network and reliable service, which allows it to offer a wide range of delivery options tailored to different needs. The company's goal is to ensure efficient and dependable delivery solutions for all its customers.

Memphis, TennesseeHeadquarters
1973Year Founded
IPOCompany Stage
Automotive & TransportationIndustries
10,001+Employees

Risks

Increased competition from GXO Logistics may impact market share.
Surcharge extensions could drive customers to cost-effective alternatives.
Divestment of FedEx Freight may cause short-term operational disruptions.

Differentiation

FedEx's DRIVE program enhances decision-making and operational efficiency.
The One-Stop Shop platform streamlines global shipping for businesses.
FedEx's electric vehicles in Singapore align with sustainability trends.

Upsides

DRIVE program could lead to cost savings and improved service delivery.
One-Stop Shop offers a competitive edge in logistics solutions.
Electric vehicles may reduce operational costs and carbon footprint.

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