Disney Vacation Club Guide at The Walt Disney Company

Lake Buena Vista, Florida, United States

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Not SpecifiedCompensation

Junior (1 to 2 years)Experience Level

Full TimeJob Type

UnknownVisa

Hospitality, Travel, EntertainmentIndustries

Requirements

1+ years of experience in sales, hospitality, or similar guest-focused positions
Active and in-good-standing Florida Real Estate License
Proven success in a competitive sales environment
Strong interpersonal and communication skills
Exceptional follow-up skills to effectively nurture pipeline opportunities
Demonstrated ability to take initiative and operate as a self-starter in an entrepreneurial, fast-paced environment
Excellent telephone skills, computer proficiency, guest service, and relationship building skills
Ability to manage multiple leads while presenting excellent people skills and a friendly attitude
Comfortable working onsite in a structured onsite environment with full availability including nights, weekends, and holidays
Proficiency in Windows-based systems and CRM tools
Self-motivated with a dynamic, win-win attitude
High School Diploma or equivalent
Preferred Qualifications
Experience in consultative or relationship-based sales
Background in hospitality or timeshare programs
Familiarity with Disney Parks, Resorts, or DVC products

Responsibilities

Build trust through relationship selling and close on DVC contracts
Identify short and long-term goals to reach sales revenues
Foster and maintain long-term relationships with Members and Guests, including developing referrals and leads
Capture and nurture high-interest leads through in-person and virtual marketing tactics
Present the DVC program across multiple channels (phone, chat, webinar, in-person), providing descriptive details on features of DVC properties and benefits of vacationing with DVC
Collaborate with fellow DVC team members and other internal partners to support the Guest experience across various locations, including resort model rooms and off-site destinations
Advocate for the right point allocations to meet vacation goals from Guests around the world
Generate contracts using effective closing techniques and initiate transactions in the contract system
Deliver daily sales presentations in person, by phone, and via video
Guide prospects toward ownership decisions by sharing the Disney Vacation Club story and showcasing deep knowledge of DVC and Walt Disney World

Skills

Key technologies and capabilities for this role

sales presentationsrelationship sellingclosing contractslead generationreferral developmentphone salesvideo salesvirtual marketingtimeshare sales

Questions & Answers

Common questions about this position

What is the compensation structure for a Disney Vacation Club Guide?

Vacation Club Guides earn a guaranteed salary plus commission, offering strong earning potential in this performance-based sales role.

Is this a remote position or does it require being on-site?

This information is not specified in the job description.

What skills and qualifications are required for this role?

Candidates need 1+ years of experience in sales, hospitality, or similar guest-focused positions, an active Florida Real Estate License, proven success in competitive sales, strong interpersonal and communication skills, and exceptional follow-up skills.

What is the team structure like for Disney Vacation Club Guides?

You will report to the Sales Manager and collaborate with fellow DVC team members and other internal partners to support the Guest experience.

What makes a strong candidate for the Disney Vacation Club Guide position?

Strong candidates have the gift of making quick connections, instinctively persuasive selling skills, a passion for the Disney legacy, and proven sales success with excellent follow-up abilities.