Director, Technical Program Management - Card Decisioning Platform at Capital One

McLean, Virginia, United States

Capital One Logo
Not SpecifiedCompensation
Senior (5 to 8 years), Expert & Leadership (9+ years)Experience Level
Full TimeJob Type
UnknownVisa
Banking, Financial ServicesIndustries

Requirements

  • Strong technical backgrounds (ideally building highly scalable platforms, products, or services) with the ability to proactively identify and mitigate technical risks throughout delivery life-cycle
  • Exceptional communication and collaboration skills
  • Excellent problem solving and influencing skills
  • A quantitative approach to problem solving and a collaborative implementer to holistic solutions; a systems thinker
  • Experience as a TPM leader to grow the TPM function practices within a large organization
  • Ability to simplify the technically complex and drive well-educated decisions across product, engineering, design, and data science representatives
  • Deep focus on execution, follow-through, accountability, and results
  • Exceptional cross-team collaboration; able to work across different functions, organizations, and reporting boundaries to get the job done
  • Highly tuned emotional intelligence, good listener, and deep seated empathy for teams and partners
  • Bachelor's degree (Basic Qualification)

Responsibilities

  • Lead Strategic Initiatives: Take ownership of complex, cross-functional programs, directly defining execution strategies and roadmaps (critical to 2026 goals, including converging legacy decisioning systems onto new platform)
  • Partner with Stakeholders: Collaborate closely with technology, product, and business partners to align efforts with Capital One's long-term vision; highly influential and strategic to prioritize key initiatives across multiple lines of business
  • Provide Technical Leadership: Work with engineering teams and internal customers to deliver on key initiatives; balance strategic thinking with tactical execution to ensure success of complex programs
  • Build the TPM Discipline: Shape the future of the TPM function within the organization; leverage industry expertise to demonstrate TPM achievements and build a culture of delivery excellence

Skills

Key technologies and capabilities for this role

Technical Program ManagementStrategic InitiativesRoadmap PlanningStakeholder CollaborationCross-functional ProgramsPlatform ModernizationAI SolutionsReal-time SystemsFraud DetectionDecisioning Platforms

Questions & Answers

Common questions about this position

What is the work arrangement or location policy for this role?

This information is not specified in the job description.

What are the key skills and qualities needed for this Director of Technical Program Management role?

The role requires being a seasoned technical leader who can navigate ambiguity and drive results, thrive in a dynamic environment, provide thought leadership, and demonstrate strong strategic thinking, tactical execution, and influential collaboration across cross-functional teams.

What does the Decisioning Platform team at Capital One focus on?

The team builds and maintains real-time, secure, and AI-powered solutions for managing risk and delivering value across the customer lifecycle, including customer transactions, fraud detection, and credit applications for card, lending, and banking products.

What will I be doing in this role?

You will lead strategic initiatives like converging legacy systems onto a new platform, partner with stakeholders across technology, product, and business, provide technical leadership to engineering teams, and help build the TPM discipline within the organization.

What makes a strong candidate for this position?

A strong candidate is a hands-on technical leader passionate about changing banking for good, experienced in driving large-scale multi-year programs, highly influential in cross-functional settings, and capable of building delivery excellence in a dynamic environment.

Capital One

Offers diverse financial products and services

About Capital One

Capital One provides a variety of financial services aimed at making banking accessible and easy for everyone. The company offers products such as credit cards, savings accounts, car loans, and business checking accounts, catering to both individual consumers and small businesses primarily in the United States. Capital One's approach includes user-friendly banking solutions with no fees or minimums for checking accounts, allowing customers to manage their finances more effectively. They generate revenue through interest on loans, credit card fees, and investment banking services. What sets Capital One apart from its competitors is its strong commitment to financial inclusion and literacy, demonstrated through community partnerships and educational initiatives, such as collaborations with Khan Academy. The company's goal is to create a more inclusive financial system and empower customers with the knowledge and tools they need to make informed financial decisions.

McLean, VirginiaHeadquarters
2014Year Founded
$15.9MTotal Funding
IPOCompany Stage
Fintech, Financial ServicesIndustries
10,001+Employees

Benefits

Medical, Dental, & Vision coverage
Onsite Health Centers
Prescription saving with network of local pharmacies
Stock Purchase Plan
Education Assistance
401(k)
Flexible Spending Accounts
Life and Disability insurance
Generous paid time off + corporate & floating holidays
Registered dieticians on site, cooking classes and free virtual fitness classes
Employee Assistance Program

Risks

Increased competition in subscription management tools may dilute Capital One's advantage.
Over-reliance on partnerships could expose Capital One to technological risks.
Departure of key personnel like Joe Rodriguez may affect risk management continuity.

Differentiation

Capital One offers user-friendly banking with no fees or minimums for checking accounts.
The company partners with Khan Academy to provide financial literacy education.
Capital One is the first major U.S. bank to offer subscription management tools.

Upsides

Capital One's mobile app is a model for secure, user-friendly digital banking.
Data sharing with Worldpay enhances payment security and fraud prevention.
Partnerships with fintechs like Minna Technologies improve customer experience.

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