Director, Site Reliability Engineering at Fidelity Investments

Smithfield, Rhode Island, United States

Fidelity Investments Logo
Not SpecifiedCompensation
Senior (5 to 8 years), Expert & Leadership (9+ years)Experience Level
Full TimeJob Type
UnknownVisa
Financial Services, TechnologyIndustries

Requirements

  • Ability to automate with various scripting languages (Python, Shell scripting, etc.)
  • Experience managing systems using infrastructure as code tools (IAM, ARM, Terraform, Chef)
  • Solid understanding of Cloud Computing and DevOps concepts including CI/CD pipelines
  • Hands-on Kubernetes skills and knowledge
  • Hands-on experience with Cloud services on AWS and Azure
  • Experience building resiliency with Chaos Engineering practices
  • Hands-on experience with one or more observability tools (Prometheus, Grafana, ELK/OpenSearch, OpenTelemetry, Datadog, etc.)
  • Experienced in Instrumentation with systems skills on building and operating, monitoring, logging, alerting services of distributed systems at scale
  • Proven experience in maintaining scalability and resiliency of complex environment
  • Proven experience in implementing advanced observability practices and techniques at scale
  • Demonstrated ability to utilize modern monitoring tools (DataDog, Prometheus, Splunk)
  • Ability to triage, execute root cause analysis, and be decisive under pressure
  • Experience managing and interpreting large datasets using query languages and visualization tools
  • Proficient communication skills with an ability to reach both technical and non-technical audience
  • Ability to learn new software, methods and practices and bringing them to our developers
  • Ability to work with a variety of individuals and groups, both in person and virtually, in a constructive and collaborative manner and build and maintain effective relationships
  • Background in either software engineering or systems engineering with a desire to learn the other or previous experience as an SRE
  • Mindset of continuous learning and experimentation
  • Instinctive urge to improve current state by finding problems

Responsibilities

  • Support Engineering and Systems Operational support for Business Unit aligned functions including Application Support, Cloud Enablement, Helpdesk, Environment Management, Mid-tier & Web Operations, & Platform Engineering
  • Demonstrate and promote Fidelity and agile leadership behaviors to evolve and sustain an innovative agile culture
  • Bridge the gap between lofty architecture ideas and development of feasible solutions
  • Facilitate discussions among component owners to improve end-to-end understanding of transaction paths
  • Provide consulting to architects and developers on common patterns and tactical, reusable solutions
  • Influence adoption of stability principles by presenting facts and data
  • Drive operational readiness discussions and reviews of new solutions and products
  • Develop frameworks for self-assessment of applications on various stability and dependability pillars
  • Participate, even unsolicited, in discussions and decisions that impact customer experience
  • Selectively preserve and share collective memory and successes of past

Skills

Python
Shell scripting
Terraform
Chef
IAM
ARM
Kubernetes
AWS
Azure
CI/CD
DevOps
Chaos Engineering
observability

Fidelity Investments

Investment management and financial services provider

About Fidelity Investments

Fidelity Investments offers a range of financial services and tools designed to help individuals manage their investments and stay informed about the markets. Their products include mobile applications and market monitoring tools that provide users with real-time market quotes, news, and trading capabilities. For example, the Fidelity Market Monitor for Glass delivers daily market quotes directly to Google Glass, while the Fidelity app for Windows Phone 8 allows users to access news and trading tools on their mobile devices. Additionally, features like the Watch List Visualization for iPad help users track stock price changes over time using a heatmap. What sets Fidelity apart from its competitors is its focus on integrating new technologies and user-friendly interfaces to enhance the investment experience. The goal of Fidelity Investments is to empower individuals with the information and tools they need to make informed financial decisions.

Boston, MassachusettsHeadquarters
1946Year Founded
$120,238.8MTotal Funding
DEBT_FINANCINGCompany Stage
Fintech, Financial ServicesIndustries
10,001+Employees

Benefits

Health Insurance
Mental Health Support
Hybrid Work Options
401(k) Retirement Plan
401(k) Company Match
Unlimited Paid Time Off
Parental Leave
Student Loan Assistance
Tuition Reimbursement

Risks

Loss of key personnel like Gita Bal may impact Fidelity's research capabilities.
Increased competition from Vanguard's new division could draw clients away from Fidelity.
Potential reputational risk from Bitcoin ETF outflows could affect Fidelity's offerings.

Differentiation

Fidelity Labs offers innovative beta products like Market Monitor for Google Glass.
Fidelity's mobile solutions are available on multiple platforms, including Windows Phone and iPad.
Fidelity's Open Limit Order Visualization provides unique insights into order execution proximity.

Upsides

Increased adoption of wearable tech could boost Fidelity's mobile solutions.
Growing interest in Bitcoin ETFs suggests expansion in Fidelity's digital asset offerings.
Rise of AI could benefit Fidelity's data analytics and AI-driven investment strategies.

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