Director, Product Management at Capital One

Mexico City, Mexico City, Mexico

Capital One Logo
Not SpecifiedCompensation
Expert & Leadership (9+ years)Experience Level
Full TimeJob Type
UnknownVisa
Financial Services, BankingIndustries

Requirements

  • Intellectually Curious: Comfortable navigating between big ideas and executional realities to create an achievable strategic Product Vision; comfortable with ambiguity, hunger to learn, and seeker of new challenges
  • Communicator & Influencer: Comfortable influencing executives and communicating product vision clearly to associates and partners; open to different communication styles and listens to diverse ideas
  • Do-er: Biased toward action, willing to make commitments and trade-offs to remove impediments; obsessed with delivering value iteratively, focusing on minimum viable product
  • Passionate & Customer Focused: Cares about growing others and bringing them together; desires to connect with external/internal customers to understand needs and build long-lasting relationships
  • Learner: Appetite to learn new things or technologies, exhibiting humbleness when exploring unknowns; seeks internal resources or guidance

Responsibilities

  • Demonstrate proficiency in Human Centered approach: Immerse in knowing customers using empathy and design thinking to define broad-scale solutions; model adaptability by evolving product strategy based on trends, insights, and needs
  • Demonstrate proficiency in Business Focused approach: Learn financial drivers and leverage points to identify new products/enhancements driving sustainable value; promote data-anchored culture for instrumentation, validation, insights, and business management
  • Demonstrate proficiency in Technology Driven approach: Foster strong agile discipline and inspire teams to improve delivery via agility metrics; partner with Technology leaders on architecture and scalable solutions; govern efficient technology resource application, emphasizing reuse, MVPs, and extensibility
  • Demonstrate proficiency in Transformational Leadership: Establish long-term product portfolio strategy informed by customer/business needs; partner with leaders/stakeholders for alignment, resources, and impediment removal
  • Attract, grow, empower, and inspire top product talent to develop and deliver local product strategy iteratively and outcome-focused

Skills

Product Management
Design Thinking
Agile
Data-Driven
Product Strategy

Capital One

Offers diverse financial products and services

About Capital One

Capital One provides a variety of financial services aimed at making banking accessible and easy for everyone. The company offers products such as credit cards, savings accounts, car loans, and business checking accounts, catering to both individual consumers and small businesses primarily in the United States. Capital One's approach includes user-friendly banking solutions with no fees or minimums for checking accounts, allowing customers to manage their finances more effectively. They generate revenue through interest on loans, credit card fees, and investment banking services. What sets Capital One apart from its competitors is its strong commitment to financial inclusion and literacy, demonstrated through community partnerships and educational initiatives, such as collaborations with Khan Academy. The company's goal is to create a more inclusive financial system and empower customers with the knowledge and tools they need to make informed financial decisions.

McLean, VirginiaHeadquarters
2014Year Founded
$15.9MTotal Funding
IPOCompany Stage
Fintech, Financial ServicesIndustries
10,001+Employees

Benefits

Medical, Dental, & Vision coverage
Onsite Health Centers
Prescription saving with network of local pharmacies
Stock Purchase Plan
Education Assistance
401(k)
Flexible Spending Accounts
Life and Disability insurance
Generous paid time off + corporate & floating holidays
Registered dieticians on site, cooking classes and free virtual fitness classes
Employee Assistance Program

Risks

Increased competition in subscription management tools may dilute Capital One's advantage.
Over-reliance on partnerships could expose Capital One to technological risks.
Departure of key personnel like Joe Rodriguez may affect risk management continuity.

Differentiation

Capital One offers user-friendly banking with no fees or minimums for checking accounts.
The company partners with Khan Academy to provide financial literacy education.
Capital One is the first major U.S. bank to offer subscription management tools.

Upsides

Capital One's mobile app is a model for secure, user-friendly digital banking.
Data sharing with Worldpay enhances payment security and fraud prevention.
Partnerships with fintechs like Minna Technologies improve customer experience.

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