Senior Fraud Risk Manager
Earnest$180,000 - $217,000/year
Full Time
Senior (5 to 8 years), Junior (1 to 2 years)
Director, Product Management - Customer Fraud at Capital One
McLean, Virginia, United States
Not SpecifiedCompensation
Expert & Leadership (9+ years)Experience Level
Full TimeJob Type
UnknownVisa
Financial Services, BankingIndustries
Requirements
- At least 7 years of experience working in Product Management
- Currently has, or is in the process of obtaining, a Bachelor's Degree in a quantitative field (Statistics, Economics, Operations Research, Analytics, Mathematics, Computer Science, Computer Engineering, Software Engineering, Mechanical Engineering, Information Systems or a related quantitative field) with expectation of completion on or before start date
- Or, a Master's Degree in a quantitative field (Statistics, Economics, Operations Research, Analytics, Mathematics, Computer Science, Computer Engineering, Software Engineering, Mechanical Engineering, Information Systems or a related quantitative field) or an MBA with a quantitative concentration
Responsibilities
- Define the long-term vision for customer fraud, focusing on the data, and the integration of fraud sources (internal and external) into the platform
- Lead fraud capability definition and collaborate with technology partners on testing new technologies, processes and tools
- Partner with platform and product leads to define a multi-year roadmap to deliver enterprise fraud capabilities
- Drive convergence to the customer core platform for fraud data and advocate for data sharing across Capital One
- Demonstrate proficiency in Capital One Product Framework: Human Centered (obsesses about internal and external customer needs to reimagine and innovate product solutions), Business Focused (delivers game-changing outcomes by focusing on leverage and execution excellence), Technology Driven (leverages technology to deliver innovative and resilient solutions that enable both near term and long term value), Integrated Problem Solving (identifies and resolves complex problems to deliver outcomes while mitigating product risks), Transformational Leadership (leads cross functional teams to solve customer problems and drive organizational alignment)
Skills
Key technologies and capabilities for this role
Questions & Answers
Common questions about this position
What are the basic qualifications for this Director, Product Management role?
Candidates need at least 7 years of experience in Product Management and must currently have or be obtaining a Bachelor's or Master's Degree in a quantitative field such as Statistics, Economics, Operations Research, Analytics, Mathematics, Computer Science, or related areas.
What key areas of proficiency are expected in Capital One's Product Framework for this role?
Proficiency is required in five areas: Human Centered (obsessing about customer needs), Business Focused (delivering outcomes through execution), Technology Driven (leveraging tech for innovative solutions), Integrated Problem Solving (resolving complex problems), and Transformational Leadership (leading cross-functional teams).
What is the salary or compensation for this position?
This information is not specified in the job description.
Is this a remote role, or what is the location policy?
This information is not specified in the job description.
What does the team structure look like for this role?
This is an Individual Contributor (IC) Product role within Capital One’s Ra Customer Core Organization, reporting into the Customer Restrictions and Protections Team, and partnering with Fraud subject matter experts, Product Leaders, Engineers, and others across the company.
Capital One
Offers diverse financial products and services
About Capital One
Capital One provides a variety of financial services aimed at making banking accessible and easy for everyone. The company offers products such as credit cards, savings accounts, car loans, and business checking accounts, catering to both individual consumers and small businesses primarily in the United States. Capital One's approach includes user-friendly banking solutions with no fees or minimums for checking accounts, allowing customers to manage their finances more effectively. They generate revenue through interest on loans, credit card fees, and investment banking services. What sets Capital One apart from its competitors is its strong commitment to financial inclusion and literacy, demonstrated through community partnerships and educational initiatives, such as collaborations with Khan Academy. The company's goal is to create a more inclusive financial system and empower customers with the knowledge and tools they need to make informed financial decisions.
McLean, VirginiaHeadquarters
2014Year Founded
$15.9MTotal Funding
IPOCompany Stage
Fintech, Financial ServicesIndustries
10,001+Employees
Benefits
Medical, Dental, & Vision coverage
Onsite Health Centers
Prescription saving with network of local pharmacies
Stock Purchase Plan
Education Assistance
401(k)
Flexible Spending Accounts
Life and Disability insurance
Generous paid time off + corporate & floating holidays
Registered dieticians on site, cooking classes and free virtual fitness classes
Employee Assistance Program
Risks
Increased competition in subscription management tools may dilute Capital One's advantage.
Over-reliance on partnerships could expose Capital One to technological risks.
Departure of key personnel like Joe Rodriguez may affect risk management continuity.
Differentiation
Capital One offers user-friendly banking with no fees or minimums for checking accounts.
The company partners with Khan Academy to provide financial literacy education.
Capital One is the first major U.S. bank to offer subscription management tools.
Upsides
Capital One's mobile app is a model for secure, user-friendly digital banking.
Data sharing with Worldpay enhances payment security and fraud prevention.
Partnerships with fintechs like Minna Technologies improve customer experience.
Related Jobs
RemoteRemoteFinancial Crime Investigator
BinanceSalary not specified
- Full Time
- Junior (1 to 2 years)
RemoteProduct Video Producer, Creative Lead
CalendlySalary not specified
RemoteLead Credit Manager, Fraud
Arta FinanceSalary not specified
RemoteFraud Strategist
ImprintSalary not specified
RemoteProduct Manager | Enterprise
RogoSalary not specified
- Full Time
- Mid-level (3 to 4 years), Senior (5 to 8 years)
RemoteDirector Product Management, AI Products
GE HealthcareSalary not specified
RemoteHead of Security
OpenSeaSalary not specified
- Full Time
- Expert & Leadership (9+ years), Senior (5 to 8 years)