Director, Product Management (AIOps)

United States

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Not SpecifiedCompensation

Expert & Leadership (9+ years)Experience Level

Full TimeJob Type

UnknownVisa

Digital Operations Management, SoftwareIndustries

Requirements

Candidates must have a minimum of 10 years in product management within the software industry, with a proven track record of success. Experience applying data science and AI to deliver intelligent applications is required, along with a strong understanding of monitoring and observability or event management. The role is targeting candidates located on the East Coast (EST time zone).

Responsibilities

The Director of Product Management will own the vision, roadmap, and delivery of the AIOps product, developing next-generation intelligent event management and a seamless integration ecosystem. Responsibilities include developing market-leading AIOps capabilities, ensuring seamless integration with other product areas, and driving the strategy for expanding the ecosystem of integrations. The role involves leading and growing a team of Product Managers, guiding cultural transformation to usage-based pricing, and maintaining a balanced roadmap. Additionally, the Director will articulate product vision and plans, partner with go-to-market teams, drive product success through customer satisfaction and business results, and build relationships with customers, partners, and industry analysts.

Skills

Product Management

AIOps

Event Orchestration

Automation

Machine Learning

Roadmap Development

SRE

Digital Operations Management

Incident Management

AI & Automation

PagerDuty

Incident management and response platform

About PagerDuty

PagerDuty specializes in incident management and response, providing a platform that helps organizations quickly address IT issues to minimize operational disruptions. The platform integrates with various monitoring tools to detect incidents in real-time, alerting the right personnel for swift action. This process aids in reducing downtime and maintaining service quality across sectors like technology, finance, healthcare, and retail. PagerDuty operates on a subscription-based model, offering different pricing tiers based on user count and feature levels, which ensures a steady revenue stream. The company also provides premium support and professional services, enhancing its offerings. Overall, PagerDuty aims to help organizations efficiently manage and resolve IT incidents, ensuring the reliability of their digital services.

San Francisco, CaliforniaHeadquarters

2009Year Founded

$168.9MTotal Funding

IPOCompany Stage

Consulting, Enterprise SoftwareIndustries

1,001-5,000Employees