Director, Process Excellence & Automation - Global Nike Direct Digital Commerce at Nike

Beaverton, Oregon, United States

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Not SpecifiedCompensation

Senior (5 to 8 years), Expert & Leadership (9+ years)Experience Level

Full TimeJob Type

UnknownVisa

E-commerce, Retail, Digital CommerceIndustries

Requirements

Bachelor’s degree in business administration, Operations Management, Engineering or a related field. Will accept any suitable combination of education, experience, and training
5-10 years proven experience in leading automation strategy and implementation
Strong technical knowledge of various automation and AI technologies, including Robotic Process Automation (RPA), Power Automate, AirTable, etc
Experience with business process re-engineering and workflow optimization
Excellent leadership, communication, and people management skills
Strong analytical and problem-solving abilities
Proficiency managing technical projects and working with large cross-functional teams
Understanding of data governance and warehousing

Responsibilities

Leads the development and execution of digital and enterprise-wide automation strategies to enhance operational efficiency
Analyzes existing business processes to identify inefficiencies and opportunities for automation, streamlining workflows, and improving quality
Oversees the discovery, design, and deployment of automated solutions, ensuring seamless integration with existing systems and compliance with standards
Manages and mentors process and automation team, collaborates with Technology and other stakeholders, and fosters a culture of process excellence and continuous improvement
Stays current on emerging automation technologies, implements new tools, and educates and supports teams
Establishes KPIs to measure process performance, monitors automation solutions, and ensures governance ownership and adherence to standards
Oversees a team of process and automation professionals to drive continuous improvement, deployment of solutions, and adoption of new technologies

Skills

Key technologies and capabilities for this role

RPAPower AutomateAirTableBusiness Process Re-engineeringWorkflow OptimizationData GovernanceData WarehousingAutomation StrategyProcess OptimizationAI Technologies

Questions & Answers

Common questions about this position

What experience is required for the Director, Process Excellence & Automation role?

Candidates need a Bachelor’s degree in business administration, Operations Management, Engineering or a related field (or suitable combination of education and experience), 5-10 years proven experience in leading automation strategy and implementation, and experience with business process re-engineering and workflow optimization.

What technical skills are needed for this position?

Strong technical knowledge of various automation and AI technologies, including Robotic Process Automation (RPA), Power Automate, AirTable, etc., is required, along with proficiency managing technical projects, understanding of data governance and warehousing, and strong analytical and problem-solving abilities.

What leadership skills are important for this role?

Excellent leadership, communication, and people management skills are required, as the role involves leading a team of process and automation professionals, managing stakeholders, and fostering a culture of process excellence.

What team will I be working with in this role?

You will lead a team of process and automation professionals within the Global Digital Operations team and work closely with Digital Sport, Technology, Marketing, and Sales across Digital Ops functions.

Is the position remote or does it require office presence?

This information is not specified in the job description.

Nike

Designs and sells athletic footwear and apparel

About Nike

Nike designs, manufactures, and sells a variety of footwear, apparel, equipment, and accessories aimed at athletes, fitness enthusiasts, and everyday consumers. Their products are created to be stylish and performance-oriented, catering to the needs of a diverse clientele. Nike operates through multiple sales channels, including retail stores, online platforms, and third-party retailers, and enhances its brand image through endorsements from well-known athletes and sports teams. A key aspect of Nike's approach is its membership program, which offers exclusive access to products and content, fostering a deeper connection with consumers. Unlike many competitors, Nike places a strong emphasis on sustainability and corporate responsibility, integrating these values into its operations and product development. The company's goal is to continue growing by creating products that resonate with consumers while promoting positive social and environmental impact.

Beaverton, OregonHeadquarters

1964Year Founded

IPOCompany Stage

Consumer Software, Social Impact, Consumer GoodsIndustries

10,001+Employees

Benefits

Health Insurance

Remote Work Options

Flexible Work Hours

Risks

Emerging sportswear brands increase competition through digital marketing and direct sales.

Rising raw material costs could impact Nike's profit margins.

Consumer backlash over labor practices could harm Nike's brand reputation.

Differentiation

Nike integrates electronics into footwear for active recovery, enhancing product innovation.

The company capitalizes on retro designs, appealing to nostalgic consumers.

Nike's strong brand loyalty is bolstered by high-profile athlete endorsements.

Upsides

Nike's partnership with Oaklands Wolves boosts brand visibility among younger demographics.

Significant investments indicate strong investor confidence in Nike's growth prospects.

Nike's recognition as a socially responsible stock appeals to environmentally conscious investors.

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