Director, Process & Design Engineering – Payroll at Bristol-Myers Squibb

Tampa, Florida, United States

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Not SpecifiedCompensation

Senior (5 to 8 years), Expert & Leadership (9+ years)Experience Level

Full TimeJob Type

UnknownVisa

Pharmaceuticals, HealthcareIndustries

Requirements

Expertise in process and design engineering, payroll operations, and automation
Passion for 'consumerization' of employee and operator processes, enabling users with little to zero “how to” knowledge or documentation
Knowledge of methodologies such as Lean Six Sigma
Ability to partner with HR, legal, benefits, technology stakeholders, and external vendors
Understanding of data privacy, regulatory compliance, SOX requirements, and country-specific legal standards

Responsibilities

Lead the end-to-end design and ongoing maintenance of global payroll processes, ensuring reliability, consistency, and scalability across all regions
Develop and implement standards and procedures for payroll, billing, and related transactions
Identify and implement improvement opportunities using methodologies such as Lean Six Sigma; champion automation and digital transformation to reduce manual intervention, minimize errors, and accelerate payroll processing
Collaborate with analytics teams to develop KPIs and dashboards, monitor payroll data, and leverage insights to inform strategy and continuous improvement
Establish and oversee internal service level agreements (SLAs), key metrics, and performance reporting to monitor payroll service delivery; drive initiatives to optimize cost efficiency while improving customer experience and satisfaction levels
Manage contracts and vendor agreements related to payroll services, ensuring compliance with organizational standards and optimizing service delivery
Develop and maintain robust controls to mitigate risks related to audits, data privacy, security, and visibility; ensure payroll processes comply with internal policies, SOX requirements, and country-specific legal standards
Partner with HR, legal, benefits, technology teams, and external vendors to execute special initiatives (e.g., bonus processing, acquisitions, vendor transitions) and ensure seamless integration of payroll systems globally
Foster a culture of innovation by regularly reviewing payroll operations, soliciting feedback, and implementing best practices to maintain payroll excellence

Skills

Payroll Operations

Process Engineering

Design Engineering

Process Optimization

Automation

Regulatory Compliance

Data Privacy

Service Level Agreements

Stakeholder Management

HR Systems

Global Operations

Bristol-Myers Squibb

Develops and delivers biopharmaceutical medicines

About Bristol-Myers Squibb

Bristol Myers Squibb (BMS) develops and delivers medicines aimed at treating serious diseases, focusing on areas like cancer, autoimmune diseases, and heart conditions. The company conducts extensive research and development to create new drugs, which are sold after receiving regulatory approval. BMS also produces generic drugs, offering affordable alternatives that meet the same quality standards as their branded counterparts. What sets BMS apart from competitors is its dual focus on both innovative and generic medicines, enhancing access to healthcare. The company's goal is to improve patient outcomes while maintaining a commitment to sustainability and corporate responsibility.

New York City, New YorkHeadquarters

1887Year Founded

$33,706.1MTotal Funding

IPOCompany Stage

Biotechnology, HealthcareIndustries

10,001+Employees

Benefits

Flexible Work Hours

Hybrid Work Options

Professional Development Budget

Risks

Increased competition in oncology from emerging biotech firms like ArsenalBio.

BMS's lawsuit over the 340B Drug Pricing Program may lead to regulatory challenges.

Rapid AI and digital tech evolution may pose integration challenges for BMS.

Differentiation

BMS focuses on innovative cancer treatments through collaborations like ArsenalBio for T cell therapies.

The company emphasizes digital health technologies, enhancing clinical trial management and patient engagement.

BMS offers both innovative and generic medicines, increasing affordable healthcare solutions.

Upsides

BMS's partnership with Medidata enhances clinical research processes and patient outcomes.

The collaboration with AI Proteins advances novel miniprotein-based therapeutics, expanding therapeutic modalities.

BMS's global license agreement with BioArctic expands its portfolio in neurodegenerative diseases.

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