[Remote] Client Payroll Manager (MST or PST) at Earnest

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Not SpecifiedCompensation

N/AExperience Level

N/AJob Type

Not SpecifiedVisa

N/AIndustries

Requirements

Bachelor’s degree in accounting, Business Administration, or related field (or equivalent experience)
5+ years of payroll experience, including 2+ years in a supervisory or management role
Proven experience overseeing multi-client or multi-state payroll operations
In-depth knowledge of payroll tax compliance, quarterly/annual filings, and W-2 processing
Experience resolving IRS or state payroll tax notices
Strong understanding of evolving payroll laws and best practices
Proficiency with Salesforce and payroll software such as iSolve
Exceptional communication, organizational, and leadership skills suited to a remote team environment

Responsibilities

Manage a department processing third party administrator payroll for a high volume of clients including individuals, practices, LLCs, and S Corps
Oversee daily payroll workflows ensuring accuracy, timeliness, and quality
Lead, mentor, and develop payroll team through performance management, training, and regular feedback
Provide support by covering processor duties during absences or high-volume periods
Manage workload distribution for equitable client assignments among team members
Supervise payroll processing for all client accounts, ensuring compliance with company policies and regulatory standards
Manage quarterly and annual payroll tax filings, including W-2 generation and year-end reconciliations
Investigate and resolve tax filing discrepancies, IRS and state payroll notices, and other compliance issues
Stay current on evolving federal, state, and local payroll laws and regulations to ensure continued compliance and process updates
Oversee payroll policies and procedures, identifying opportunities for improvement and automation
Lead new client sales/onboarding, ensuring a smooth transition from sales to service, including intake, demo, and education
Serve as the primary escalation point for complex client issues, ensuring prompt and professional resolution
Promote and support additional value-added services to clients
Track departmental performance metrics, deadlines, and accuracy goals
Identify and implement process improvements to enhance team productivity and client experience

Skills

Earnest

Provides low-interest student and personal loans

About Earnest

Earnest provides financial services focused on student loan refinancing, private student loans, and personal loans. The company uses advanced data analysis and underwriting software to assess each client's financial situation, allowing them to offer low-interest rates tailored to individual needs. Clients can select flexible repayment plans that suit their financial circumstances, making it easier to manage their debt. Unlike many competitors, Earnest continuously adjusts its rates based on market conditions to remain competitive. The goal of Earnest is to help financially responsible individuals effectively manage their educational and personal debt.

San Francisco, CaliforniaHeadquarters

2013Year Founded

$123.5MTotal Funding

ACQUISITIONCompany Stage

Fintech, Financial ServicesIndustries

201-500Employees

Benefits

Health Insurance

Dental Insurance

Vision Insurance

401(k) Retirement Plan

401(k) Company Match

Home Office Stipend

Phone/Internet Stipend

Tuition Reimbursement

Paid Vacation

Parental Leave

Company Equity

Risks

Increased competition from fintech startups could erode market share.

Rising interest rates may decrease demand for refinancing options.

Potential regulatory changes could increase operational costs.

Differentiation

Earnest uses data-driven underwriting beyond traditional credit scores.

Offers flexible repayment plans tailored to individual financial situations.

Maintains a digital-first approach for loan applications and management.

Upsides

Increased demand for digital financial services boosts Earnest's online platform.

Alternative credit scoring models support Earnest's data-driven approach.

Growing trend of student loan refinancing aligns with Earnest's core offerings.

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