Director of Strategic Finance at Decagon

San Francisco, California, United States

Decagon Logo
$150,000 – $220,000Compensation
Senior (5 to 8 years), Expert & Leadership (9+ years)Experience Level
Full TimeJob Type
UnknownVisa
Technology, AI, SaaSIndustries

Requirements

  • 7+ years of relevant experience in investment banking, private equity, strategic finance, or similar roles
  • Experience running financial planning and creating ROI and financial analysis decision-making frameworks
  • Strong understanding of SaaS business models, accounting principles, and key performance indicators
  • Willingness to roll up your sleeves and get scrappy, while also being able to set and lead the strategic roadmap for the function
  • Excellent executive communication skills and the ability to manage and influence external stakeholders
  • Ability to build strong cross-functional relationships across all levels and teams

Responsibilities

  • Own our quarterly and annual planning cycle, guiding overall company strategy, resource allocation, and decision making
  • Partner cross-functionally with Execs across the org, including Product, Engineering, Sales, Marketing, and Ops to ideate, support, and drive strategic initiatives
  • Drive accountability in the business through defining financial and operational metrics, identifying key business trends via reporting and dashboarding, and pulling the right levers in order to drive growth and efficiency
  • Support our founders with investor relations, including quarterly Board meetings and future fundraising efforts
  • Develop and build a scalable finance function to support Decagon’s hyper-growth

Skills

Strategic Finance
Financial Planning
Financial Modeling
FP&A
Business Strategy
Executive Reporting
Data Analysis
Forecasting

Decagon

Generative AI solutions for customer support

About Decagon

Decagon.ai provides generative AI solutions designed to improve customer support and operational efficiency for various clients, from large enterprises to growing startups. Their tools automate complex data processes, helping businesses identify themes, detect anomalies, and extract valuable insights from customer interactions. The AI-powered assistance offered by Decagon.ai takes care of routine tasks and learns from human agents, which boosts productivity and enhances customer satisfaction. Unlike many competitors, Decagon.ai focuses on deeply integrating its scalable solutions with clients' internal systems, ensuring smooth automation and support. The company operates on a subscription-based model, allowing clients to access their AI tools and support services. Notable clients include Bilt, Fourthwall, and Vanta, who utilize Decagon.ai's technology for automating ticketing, supporting creators, and improving pre-sales processes.

San Francisco, CaliforniaHeadquarters
2023Year Founded
$97.3MTotal Funding
SERIES_BCompany Stage
Data & Analytics, Enterprise Software, AI & Machine LearningIndustries
51-200Employees

Benefits

Health Insurance
Dental Insurance
Vision Insurance
Unlimited Paid Time Off
Meal Benefits

Risks

Increased competition from AI giants like OpenAI and Google threatens Decagon's market share.
Over-reliance on key clients like Bilt and Vanta poses a potential business risk.
Rapid technological advancements could render Decagon's solutions obsolete without continuous innovation.

Differentiation

Decagon.ai offers AI solutions that enhance customer support and operational efficiency.
Their AI-powered agent assistance handles mundane tasks, improving productivity and satisfaction.
Decagon.ai's tools automate complex data processes, unlocking valuable insights from interactions.

Upsides

Increased demand for AI-driven customer support solutions enhances Decagon's market potential.
Growing interest in AI automation tools boosts Decagon's client acquisition opportunities.
Shift towards subscription-based AI services aligns with Decagon's scalable business model.

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