Director of Project Management at GE Healthcare

Toronto, Ontario, Canada

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Not SpecifiedCompensation

Senior (5 to 8 years), Expert & Leadership (9+ years)Experience Level

Full TimeJob Type

UnknownVisa

Healthcare, Medical Imaging, UltrasoundIndustries

Requirements

Bachelor’s degree or equivalent and 4 years of people leader experience
Minimum 6 years of project management experience
Minimum 2 years of experience in customer relationship management
Minimum 2 years of experience leading cross-functional teams
Ability to lead in a matrix environment and develop horizontal teams
Ability to work effectively in difficult and fast paced environment
Ability to lead a team of project management professionals
Ability to work independently managing multiple projects simultaneously and competing priorities to meet scheduled completion dates and customer expectations
Demonstrated experience with large-scale project management where deadlines were met on or ahead of schedule; construction, healthcare IT or equipment installations experience
Outstanding interpersonal and communication (oral and written) skills

Responsibilities

Lead and develop the Canada Imaging, MedFACS, PCS and Ultrasound Healthcare Project Management (HPM) team
Backlog ownership and oversight, to include review of project health, tracking of installation activities, risk mitigation, and management of key installation metrics, including revenue forecast/recognition and cost-to-install
Manage revenue recognition process and controllership requirements for equipment revenue
Handle customer escalations regarding implementation issues and ensure customer feedback detractors (CSAT survey) are actioned/closed
Work closely with the HPM staff for project management tool and process improvements to drive customer experience and operational excellence; Lead lean projects to deliver enhanced performance
Cultivate relationships with Commercial, Field Service, Shared Services/Design Center, Marketing, Engineering, OPSI, Operations, Order Management, Finance and Supply Chain to ensure smooth wing to wing OTR process
Lead development of a highly effective customer-centric horizontal team. Culture and focus on safety and Lean implementation
Forecast current quarter and current quarter +1 revenue with commercial intensity while driving On Time Installation for our customers
Cultivate regional customer relationships to fully understand customer needs and deliver differentiated healthcare project management
Accountable for Project Management team inputs to RFP processes, supporting HPM and Commercial team. Support to Commercial and Contracting teams on turnkey design-build contracts
Support supplier relationships directly related to turnkey design-build services and installations services nationally
Aware of and comply with the GEHC Quality Manual, Quality Management System, Quality Management Policy, Quality Goals, and applicable laws and regulations as they apply to this job type/position
Complete all planned Quality & Compliance training within the defined deadlines
Identify and report any/all customer quality or compliance concerns immediately to the Quality Organization; Identify and report any personal quality or compliance concerns immediately to the Quality Organization
Ensure timely and accurate completion and closure of activities in project management tools and systems
Participate in continuous improvement and simplification activities by identifying and appropriately escalating process and product quality gaps, providing solutions when possible

Skills

Project Management

Team Leadership

Revenue Forecasting

Risk Mitigation

Customer Escalation

Lean Implementation

Cross-Functional Collaboration

Installation Management

Backlog Management

CSAT

Supply Chain Coordination

GE Healthcare

Healthcare technology and data analytics provider

About GE Healthcare

GE Healthcare provides a range of healthcare technologies and services aimed at improving patient care. Its main products include imaging systems, mobile diagnostic devices, patient monitoring solutions, and advanced software for data analysis. These products help medical professionals make informed decisions and enhance the efficiency of healthcare delivery. Unlike many competitors, GE Healthcare invests significantly in research and development, allocating $1 billion each year to innovate and enhance its offerings. The company’s goal is to support healthcare providers in delivering better patient outcomes, as evidenced by its technology supporting over 300,000 patients daily and managing 2 billion patient scans each year.

Chicago, IllinoisHeadquarters

1892Year Founded

N/ACompany Stage

Data & Analytics, HealthcareIndustries

10,001+Employees