Director of Procurement at Plusgrade

Toronto, Ontario, Canada

Apply Now

Not SpecifiedCompensation

Senior (5 to 8 years), Expert & Leadership (9+ years)Experience Level

Full TimeJob Type

UnknownVisa

Travel, Hospitality, AviationIndustries

Requirements

Deep procurement leadership experience in high-growth technology or product-led organizations, with a proven record establishing or scaling a modern procurement/TPRM function
Expertise across categories such as SaaS/software, cloud/infrastructure, professional services, and marketing
Fluency in contract and risk topics (e.g., data privacy, security addenda, DPAs, IP, limitation of liability, SLAs, termination rights, renewals/auto-renewals) and comfort partnering with Legal and Security on redlines and risk tradeoffs
Operational mastery of procurement and finance workflows, including budgeting, intake, approvals, POs, and invoicing, and practical experience with ERP/CLM platforms (e.g., ...)

Responsibilities

Own and continuously improve Plusgrade’s Procurement Policy, operating model, and intake-to-contract workflows, including upstream planning, competitive sourcing, commercial negotiation, approvals, and handoff to PO/invoicing
Stand up and mature vendor management practices (health reviews, QBRs, SLAs/OLAs, obligations tracking, renewals playbooks, and issue escalation paths) so every vendor has a clear owner, success metrics, and risk/compliance posture defined
Partner with FP&A and Accounting to align budget approvals and PO processes; ensure procurement orchestration integrates smoothly with finance operations and reporting
Partner with Legal to standardize and accelerate contracting (template strategy, playbooks, fallback positions), while preserving risk posture and regulatory compliance requirements
Partner with CSIS to institutionalize security/privacy reviews and technical interoperability/integration checks for technology vendors and data processing arrangements
Own the procurement technology roadmap (intake, sourcing, CLM, vendor risk, P2P) and drive automation, policy enforcement, and data quality across systems of record (e.g., ERP/CLM), improving cycle times and experience for requesters and approvers
Build and maintain relationships with key suppliers, fostering collaboration and driving continuous improvement
Define and report procurement ROI via a transparent scorecard (e.g., cost savings, cost avoidance, total contract value under management, cycle times, compliance rates), with rigorous and consistent definitions and auditable tracking
Lead the third-party risk management program in partnership with CSIS and Legal, including vendor tiering criteria, security/privacy due diligence, criticality assessments, and ongoing monitoring and renewals cadence
Support audit and certifications by ensuring controls for vendor management are well-designed and evidenced for frameworks such as SOC 2 and SOX ITGC
Coach, grow, and lead a small high-performing team, establish clear service levels with internal “customers,” and embed Plusgrade values in how the function operates day-to-day

Skills

Key technologies and capabilities for this role

ProcurementSourcingNegotiationContractingVendor ManagementThird-Party RiskPolicy DevelopmentQBRsSLAsBudget ManagementStakeholder Management

Questions & Answers

Common questions about this position

What is the employment type for the Director of Procurement role?

This is a full-time position.

What salary or compensation is offered for this role?

This information is not specified in the job description.

What are the key responsibilities of the Director of Procurement?

The role involves building and leading the end-to-end procurement function, owning policy, process, and performance across intake, sourcing, negotiation, contracting, third-party risk, and vendor management, while partnering cross-functionally with Legal, CSIS, FP&A, Accounting, and department leaders.

What experience or skills are needed to succeed in this position?

Success requires expertise in procurement leadership, including policy development, vendor management, negotiation, third-party risk management, cross-functional collaboration, and implementing procurement technology roadmaps.

Where is Plusgrade headquartered, and does the role mention location requirements?

Plusgrade is headquartered in Montreal with offices around the world, but specific location or remote work details for this role are not specified.

What makes a strong candidate for the Director of Procurement role?

A strong candidate will have proven leadership in building procurement functions, experience in cross-functional partnerships with finance, legal, and security teams, and skills in vendor management, risk assessment, and driving procurement ROI through technology and processes.

Plusgrade

Provides upgrade solutions for travel companies

About Plusgrade

Plusgrade specializes in providing upgrade solutions for the travel industry, focusing on helping airlines, cruise lines, and other travel service providers increase their revenue through ancillary services. Their platform allows these companies to offer customers the option to upgrade their seats or cabins for an additional fee, either through bidding or fixed pricing. Plusgrade stands out from competitors by integrating seamlessly with existing systems of travel companies, making it easier for them to implement these upgrade options. The company's goal is to enhance customer satisfaction while generating high-margin revenue for their partners, and they have been recognized as a market leader in this space, receiving awards such as the Deloitte Technology Leadership award.

New York City, New YorkHeadquarters

2009Year Founded

$151.5MTotal Funding

GRANTCompany Stage

Enterprise Software, Consumer GoodsIndustries

501-1,000Employees

Benefits

401(k) Company Match

Health Insurance

Unlimited Paid Time Off

Home Office Stipend

Remote Work Options

Parental Leave

Wellness Program

Risks

Emerging tech companies could erode Plusgrade's market share.

Airlines developing in-house solutions may reduce demand for Plusgrade.

Economic downturns can significantly impact Plusgrade's revenue streams.

Differentiation

Plusgrade offers a proprietary SaaS platform for travel upgrade solutions.

The company partners with major airlines like airBaltic and Garuda Indonesia.

Plusgrade's 'Subscribe to Miles' service innovates loyalty programs in the travel industry.

Upsides

Partnerships with airlines enhance customer experience and boost revenue.

Subscription-based loyalty programs are gaining traction in the travel industry.

Flexible bidding systems for upgrades offer passengers more control over travel.

Land your dream remote job 3x faster with AI

Try Jobo Free