Director of Operations

Company Overview

At Offchain Labs, we are not just building products — we’re leading a movement. We are committed to creating a decentralized, secure, and transparent future through blockchain technology. Our mission is to push the boundaries of blockchain innovation and foster a creative, collaborative, and inclusive culture where ideas can come to life. We know that the future of blockchain technology is limitless, and the best way to achieve this is by working with the brightest minds. We’re looking for thinkers and doers who are eager to embrace new challenges and seek solutions that will push existing boundaries. If you believe in the importance of transparency, trust, and the decentralization of control, and if you’re curious, adaptable, and want to disrupt the status quo, then we want to hear from you.

Why Offchain Labs?

Our team is committed to bridging the gap between the current state of blockchain and its potential. Our flagship product, Arbitrum One, is a dominant force in Ethereum scaling and is trusted by enterprises, developers, and users worldwide. But that’s just the beginning. Our passionate team is constantly building on this success, rolling out innovative tools such as Arbitrum AnyTrust, Arbitrum Orbit, Stylus, BoLD, and Arbitrum Nitro. Offchain Labs also contributes to the Ethereum core protocol with the Prysm consensus client.

Following the successful raising of $3.8M in seed funding in January 2019, as well as $20M in Series A and $100M in Series B funding in 2021, we are looking to expand our team. We invite individuals with a strong interest in blockchain and a talent for approaching problems from unique perspectives to join us in shaping the future of this dynamic field.

Position Overview

We are hiring a Director of Operations who will be a critical member of our team to influence the growth and scaling of our internal operations. You will be responsible for architecting and executing on a variety of projects that are critical to the success of the business.

Responsibilities

• Architect, coordinate, project execute, and build the operational foundation necessary to scale across the business cross-functionally
• Identify business inefficiencies and create execution plans to turn company weaknesses into strengths
• Lead and deliver high-impact operational projects across areas such as procurement, vendor management, employee onboarding/offboarding, office management, program management, and company travel
• Manage and work closely with the Operations team to build the roadmap for the Operations department
• Partner with teams including Security, HR, and Experience to ensure cohesive operational workflows and support company-wide initiatives
• Drive long-term operational excellence by setting clear project milestones, success criteria, and post-launch sustainability plans
• Act as a key liaison for cross-functional initiatives, ensuring alignment, transparency, and timely execution across teams
• Design, launch, and manage tools, systems, trainings, and programs that enhance operational efficiency, compliance, and team enablement

Requirements

• 10+ years of relevant experience in a similar role, ideally in a fast-past startup environment
• 2+ years of leadership experience with an ability to manage and execute as an individual contributor
• Track record of leading complex, ambiguous projects with multiple partners successfully
• Track record mentoring and developing team members
• A team player, comfortable working in a high-growth, evolving environment
• Proven track record of gaining and maintaining leadership trust
• Analytical, creative approach to problem solving with a results-focused mindset
• Ability to thrive under pressure and meet tight deadlines
• Outstanding project management skills
• High empathy and business EQ

Employment Type

• Full-time

Location Type

• [Information Not Provided]

Salary

• [Information Not Provided]

Perks

• Remote-first global workforce + NY office
• Annual company offsite + team onsites
• Professional reimbursement program (facilitates industry conference attendance, certifications, and more)