Director of Landscape Maintenance and Quality at Solar Landscape

Phoenix, Arizona, United States

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Not SpecifiedCompensation

Senior (5 to 8 years), Expert & Leadership (9+ years)Experience Level

Full TimeJob Type

UnknownVisa

Landscaping, Outdoor LivingIndustries

Requirements

5+ years of experience in high-end commercial and residential landscape management
Bilingual (English/Spanish) strongly preferred
Proficiency in CRM platforms such as Aspire or similar
Strong leadership and team development skills with the ability to develop and guide supervisors and crew leaders through effective coaching and training
Knowledge of horticulture, irrigation, turf management, landscape maintenance practices, and seasonal care
Valid driver’s license with clean driving record

Responsibilities

Oversee daily operations of the landscape commercial and residential maintenance division, including scheduling, logistics, and resource allocation
Lead, coach, and manage maintenance supervisors, assistant supervisors, crew leaders, and field staff to ensure consistent service excellence
Implement individualized employee training and development plans to promote growth and retention
Monitor and improve operational efficiency, safety, and compliance with company standards
Ensure job quality using the Landscape Quality Audit (LQA) process
Conduct Strengths, Weaknesses, Opportunities, and Threats (SWOT) analyses to recognize wins, talents, and areas for growth
Provide coaching and guidance to employees by enhancing employee development and addressing performance concerns
Lead daily operations and ensure adherence to agronomic timing
Support teams at all levels, stepping in wherever help is needed
Increase enhancement revenue through strategic planning and execution
Ensure training materials and methods are aligned with company standards and goals
Address client concerns and office-related issues with professionalism and urgency
Serve as a senior point of contact for high-end commercial and residential clients, ensuring their expectations are met or exceeded
Conduct regular site audits to assess landscape quality, crew performance, and client satisfaction
Address clients' concerns promptly and professionally, ensuring resolution and long-term relationship development
Collaborate with maintenance supervisors and client advocates to deliver seamless service experience
Perform LQAs for adherence to horticultural standards and design intent
Identify areas for improvement and implement corrective actions with supervisors and crews
Maintain detailed records of site conditions, service history, and client feedback
Review open work order reports and ensure timely execution
Utilize Customer Relationship Management (CRM) software (preferably Aspire) to manage scheduling, client communications, and reporting
Analyze performance metrics and generate reports to inform strategic decisions
Ensure accurate documentation of services, proposals, and client interactions

Skills

Key technologies and capabilities for this role

Landscape MaintenanceOperations LeadershipTeam ManagementEmployee TrainingSchedulingLogisticsResource AllocationQuality AssuranceSWOT AnalysisSafety ComplianceClient SatisfactionPerformance Coaching

Questions & Answers

Common questions about this position

Is this a full-time position?

Yes, this is a full-time employment opportunity.

What is the work location or remote policy for this role?

This information is not specified in the job description.

What leadership and operational skills are required for this position?

The role requires strong leadership to oversee operations, coach and manage teams including supervisors and field staff, implement training plans, conduct SWOT analyses, and ensure quality through LQA processes.

What is the company culture like at Solar Landscape?

The company fosters a collaborative environment focused on building a 'family of family companies,' learning from top experts, sharing best practices nationwide, and emphasizing team development, growth, and operational excellence.

What makes a strong candidate for the Director of Landscape Maintenance and Quality role?

A proactive, experienced leader who excels in operations oversight, team coaching and development, client satisfaction, quality auditing, and strategic revenue growth stands out.

Solar Landscape

Community solar projects for local energy access

About Solar Landscape

Solar Landscape provides community solar projects in New Jersey, allowing residents to access solar energy without needing to install panels on their own properties. The company partners with commercial real estate owners, municipalities, and non-profits to install large-scale solar systems, generating renewable energy that is distributed to the community. This model makes solar power accessible to renters and low-to-moderate income households, while also reducing energy costs and carbon emissions. Solar Landscape aims to transform the energy landscape by making solar power affordable for all and supporting environmental sustainability.

Wall Township, New JerseyHeadquarters

2012Year Founded

$826.8KTotal Funding

PROJECT_REAL_ESTATE_INFRASTRUCTURE_FINANCECompany Stage

EnergyIndustries

51-200Employees

Benefits

Health Insurance

Dental Insurance

Vision Insurance

401(k) Company Match

Flexible Work Hours

Paid Vacation

Risks

Grid interconnection delays could impact timely project completion and energy distribution.

Labor shortages may hinder expansion plans and hiring goals for 2024.

Potential policy changes could affect reliance on incentives and tax credits.

Differentiation

Solar Landscape focuses on community solar projects, making solar accessible to diverse communities.

The company partners with commercial real estate owners to utilize large rooftop spaces.

Solar Landscape's model allows solar benefits without individual rooftop installations, aiding renters.

Upsides

Secured $847 million in 2024, enabling over 200 commercial rooftop installations.

Partnerships with investors like KeyState Renewables enhance financial stability and growth.

Expansion into states like Maryland and Illinois opens new market opportunities.

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