Director of Information Technology at Carta

Waterloo, Ontario, Canada

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Not SpecifiedCompensation

Senior (5 to 8 years), Expert & Leadership (9+ years)Experience Level

Full TimeJob Type

UnknownVisa

Venture Capital, Private Equity, Private Credit, FinTechIndustries

Requirements

Proven ownership of global IT infrastructure and services, including networking, identity, collaboration

Responsibilities

Execute a multi-year IT roadmap that aligns with business objectives, balances risk, and supports rapid growth
Lead the implementation and lifecycle management of our global network, SaaS applications, collaboration platforms, and end-user devices
Lead a customer-centric service desk model that delivers measurable improvements in response time, resolution quality, and employee satisfaction
Create and refine ITIL-based processes for incident, change, and asset management to reduce downtime and technical debt
Partner with Information Security to embed Zero Trust principles, device management, and least-privilege access into every layer of our tech stack
Drive enterprise-wide projects such as ERP integrations, office build-outs, and M&A technology migrations, ensuring on-time and on-budget delivery
Develop metrics and dashboards that provide real-time visibility into system health, capacity, and spend, enabling data-driven decision-making
Champion a cloud-first, automation-first mindset, leveraging emerging technologies, APIs, infrastructure as code, and low-code tooling to eliminate manual work and speed delivery
Evangelize best practices, run internal training, and foster a culture where technology is an enabler
Own the implementation, reliability, and continuous improvement of all enterprise technology services
Drive automation, productivity, and operational excellence while ensuring employees have secure, seamless access to the tools they need to serve customers

Skills

Key technologies and capabilities for this role

IT RoadmapEnterprise TechnologyLifecycle ManagementGlobal NetworkAutomationOperational ExcellenceSecurityERP SystemsVendor ManagementIT InfrastructureRisk ManagementProductivity Tools

Questions & Answers

Common questions about this position

What is the salary for the Director of Information Technology role?

This information is not specified in the job description.

Is this Director of Information Technology position remote or does it require office work?

This information is not specified in the job description.

What key skills and experiences are required for the Director of Information Technology role?

The role requires expertise in executing IT roadmaps, leading implementation of global networks, SaaS applications, collaboration platforms and end-user devices, ITIL-based processes for incident/change/asset management, partnering on Zero Trust security, driving enterprise projects like ERP integrations and M&A migrations, developing metrics/dashboards, and championing cloud-first automation.

What is the company culture like at Carta?

Carta fosters a mission-driven culture focused on unlocking equity ownership, with recognition as a Great Place to Work, and more details available on their careers page.

What makes a strong candidate for the Director of Information Technology position?

Strong candidates will have experience owning enterprise IT services, driving automation and operational excellence, leading customer-centric service desks, implementing ITIL processes, partnering on security initiatives, managing large-scale projects, and promoting cloud-first strategies.

Carta

Financial platform for fundraising and equity management

About Carta

Carta provides a platform that helps businesses, particularly startups and investment firms, manage their fundraising processes more efficiently. The platform offers a variety of tools and services that assist in asset management, back office automation, and portfolio insights. One of its standout features is the use of machine learning to provide real-time market intelligence, which helps businesses make informed decisions about employee compensation. Additionally, Carta simplifies the process of equity sales for employees and investors, making it easier to navigate what can often be a complicated area. Unlike many competitors, Carta focuses on providing a comprehensive suite of services that not only streamline fundraising but also support audit, tax, and valuation needs. The goal of Carta is to make the fundraising journey faster, easier, and more cost-effective for its clients.

San Francisco, CaliforniaHeadquarters

2012Year Founded

$1,097MTotal Funding

SERIES_GCompany Stage

Fintech, AI & Machine Learning, Financial ServicesIndustries

1,001-5,000Employees

Benefits

Free lunch and snacks

Equity

Employee liquidity every 12-18 months

Risks

Increased competition from startups like Slice threatens Carta's market share.

Recent data breach raises concerns about Carta's data security.

Decline in venture deal count on Carta's platform indicates potential business slowdown.

Differentiation

Carta offers a comprehensive platform for managing equity electronically.

Carta provides real-time market intelligence powered by machine learning.

Carta simplifies equity sales for employees, stakeholders, and investors.

Upsides

Increased demand for digital equity management solutions benefits Carta.

Corporate Transparency Act creates a new market for Carta's compliance solutions.

Rising Series A valuations boost demand for Carta's services.

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