Director, Engineering - Billing & MSP
1PasswordFull Time
Expert & Leadership (9+ years)
Candidates should possess at least 6 years of engineering leadership experience, including over 3 years managing managers or multiple engineering teams. A strong architectural understanding of billing and usage platforms, backend services, and cloud-native infrastructure is essential. Experience in defining monetization strategies, modeling business impacts on ARR, NRR, and ACV, and operating a usage-based billing model at scale is required. Familiarity with third-party billing platforms like Orb and Stripe for various billing functions is necessary. Demonstrated success in scaling teams through company growth phases, strong analytical skills for tracking and driving metrics, and excellent communication abilities with both technical and non-technical stakeholders are crucial. A thoughtful and empathetic leadership approach is also expected, with prior experience in a product-led SaaS or DevTools company being a plus.
The Director of Engineering will guide engineering strategy and execution for the Monetization group, collaborating with cross-functional stakeholders and go-to-market partners. This includes translating technical concepts to go-to-market partners, engaging in strategic business discussions around pricing and monetization, and representing the engineering team effectively. The role involves making engineering decisions that impact revenue and business strategy, informing planning and prioritization with SaaS business metrics. Additionally, the Director will manage and mentor senior leaders, cultivate high-performing and inclusive teams, and scale the organization. Owning the hiring strategy, including diversity and inclusion initiatives, and modeling principled values such as transparency, ownership, curiosity, and a bias for action are key responsibilities.
Feature management platform for software developers
LaunchDarkly provides a platform for developers to manage and automate software features. Its main product is a feature management platform that allows developers to control software features, enabling safe code shipping, self-serve experimentation, personalized user experiences, and improved reliability of applications. This platform allows developers to revert feature behaviors without code changes, enhancing productivity. LaunchDarkly operates on a subscription model, charging clients for access to its services. The platform helps clients innovate quickly, automate software releases, reduce delivery costs, and maximize the impact of software features. The goal is to improve software development processes for a diverse range of clients in the DevOps market.