Director of Community Growth

Position Overview

• Location Type: Remote
• Job Type: FullTime
• Salary: $165K - $210K

Deepgram is the leading voice AI platform for developers building speech-to-text (STT), text-to-speech (TTS) and full speech-to-speech (STS) offerings. 200,000+ developers build with Deepgram’s voice-native foundational models – accessed through APIs or as self-managed software – due to our unmatched accuracy, latency and pricing. Customers include software companies building voice products, co-sell partners working with large enterprises, and enterprises solving internal voice AI use cases. The company ended 2024 cash-flow positive with 400+ enterprise customers, 3.3x annual usage growth across the past 4 years, over 50,000 years of audio processed and over 1 trillion words transcribed. There is no organization in the world that understands voice better than Deepgram.

Deepgram is looking for a Director of Community Growth to support the strategy and development of Deepgram's brand in developer and user-facing communities. As a Director of Community Growth you will work with our DX (Developer Experience), Applied Engineering, Product and Marketing teams to build content that hits the right tone and distribute it where our technical audience spends their time. Your success will be measured on driving product signups that turn into deals as well as the engagement and growth of our hosted and third party communities. If you thrive in a role that is one part project manager, one part content creator and one part tactical executor, you’re our person.

Requirements

• Strong understanding of developer communities and their needs.
• Excellent communication and interpersonal skills.
• Ability to create engaging content for technical audiences.
• Experience with social media management and community building.
• Analytical skills to track and measure community growth.
• Project management skills to coordinate events and initiatives.

Responsibilities

• Community Engagement: Foster user relationships within the Deepgram user community (Discord), monitoring engagement, encouraging conversation and developing processes for our internal team to better extract themes and feedback.
• Content Creation and Distribution: Develop and share a content calendar and strategy, then distribute the content to inspire play in community members, kicking off a UGC (user generated content) flywheel across hosted community as well as channels like Reddit, X and YouTube.
• Social Media: Own our company handles and create posts that stand on their own (zero click content) as well as developing content for key executives and Deepgrammers.
• Community Event Management: Organize and host (or sponsor) hackathons, livestreams, and meetups to strengthen community bonds and create goodwill and word of mouth for Deepgram.
• Feedback Management: Partner with DX to collect and relay community feedback to internal teams to inform product development and resonant messaging for marketing.
• Analytics and Reporting: Monitor community metrics as well as the success of events and other engagements and their influence on revenue.

Application Instructions

• Information not provided in the job description.