Director - Marketplace & Delivery at Inspire

Atlanta, Georgia, United States

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Not SpecifiedCompensation

Senior (5 to 8 years), Expert & Leadership (9+ years)Experience Level

Full TimeJob Type

UnknownVisa

Food & Beverage, Quick Service Restaurant, Digital MarketplaceIndustries

Requirements

4-year degree preferred
+10 years experience in Marketing, Digital, or Strategy
Proven ability to influence decisions and drive change
Relationship builder with highly collaborative style
Analytically minded: Ability to back up decisions with data and facts
Management aptitude to oversee delivery leads team of 5+ dedicated roles
Ability to independently translate high-level goals into actionable, measurable plans
Demonstration of leadership and strong collaboration at all levels
General understanding of 3rd party Delivery Service Providers (DSPs) business processes
Results-driven with the ability to work under pressure; navigate through ambiguity, and balance multiple priorities

Responsibilities

Inspire Marketplace Strategy – Sustain a deep understanding of industry and marketplace landscape to influence Inspire delivery roadmap. Validate brand priorities and support new fulfillment, or growth opportunities to mature Inspire off-premises business
Brand Marketplace Execution - Consolidated management of brand delivery leads overseeing day-to-day activities including introduction of new marketplaces, franchise adoption, and optimization of channel performance. Applicable brands: Arby’s, Buffalo Wild Wings, Sonic, Jimmy John’s, and Dunkin’
Performance Analysis – Leverage brand and channel analytics to identify actionable insights to improve sales or operations of marketplace or fulfillment channels
Partnership Management – Aid ongoing relationship management and negotiations with our third-party marketplace and middleware partners in addition to serving as escalation point for delivery leads
Monitor marketplace and fulfillment terms: engage regularly with our various third-party partners to maintain and grow our relationships. Throughout all partner engagement, continuously optimize our value equation across all economic levers at our disposal
Marketing – Collaborate with Demand Gen and delivery brand leads to plan, negotiate, implement, and measure ROI of marketing placement and discounting strategies on marketplaces
Menu & Merchandising – Oversee brand level testing of product assortment, menu architecture, and customer experience of marketplace menus as partners and delivery platforms evolves
Operational Excellence – Collaborate with Delivery Operations team to oversee implementation of best practices for all aspects of our marketplace and delivery digital business to facilitate brand adoption
Establish Best in Class: Serve as subject matter expert across marketplace and fulfillment services and establish a best-in-class framework in which the delivery leads to operate. Turn strategy and ideas into action, scaling products in context of the entire off-premises portfolio
Build influence and relationships: Be a strategic thought partner across the business, encourage growth of expertise among delivery leads to build business cases to deliver results across Brands. Cultivate strong internal partnerships to test, learn, and launch healthy growth opportunities
Keep a pulse on the industry: work with internal teams, third-party partners, and industry groups to maintain industry leading perspectives on consumer trends, best-in-class practices, innovation, etc
Engage leadership: prepare and deliver leadership updates on Inspire Brands marketplace and delivery strategy, performance, and partner relationships

Skills

Marketplace Strategy

Delivery Operations

Performance Analytics

Partnership Management

Marketing ROI

Menu Merchandising

Cross-functional Collaboration

Channel Optimization

Franchise Management

Third-party Negotiations

Inspire

Provides renewable energy subscription services

About Inspire

Inspire provides renewable energy solutions through a flat rate subscription model. Customers can easily switch to 100% renewable energy with a low monthly price, which remains consistent without the fluctuations typical of traditional energy bills. This subscription service is designed for environmentally conscious consumers who want to support clean energy sources. Inspire stands out from competitors by offering a straightforward and predictable pricing structure, along with highly regarded customer service that emphasizes clear and personable interactions. The company's goal is to positively impact the environment by combating climate change and promoting clean air initiatives.

Santa Monica, CaliforniaHeadquarters

2014Year Founded

$8MTotal Funding

SERIES_ACompany Stage

Energy, Consumer GoodsIndustries

51-200Employees

Benefits

Comprehensive health plans

401k matching

Training & development

Flexible PTO

Wellness days

Paid parental leave

Risks

Increased competition could erode Inspire's market share.

Potential changes in government subsidies may impact Inspire's pricing model.

Rising operational costs could force Inspire to increase subscription fees.

Differentiation

Inspire offers a flat rate subscription for 100% renewable energy.

Customers can switch to Inspire's service in less than two minutes.

Inspire is known for excellent customer service and clear communication.

Upsides

Growing consumer interest in sustainable living boosts demand for Inspire's services.

Advancements in battery storage enhance Inspire's renewable energy reliability.

Government incentives for renewable energy adoption make Inspire's model more appealing.

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