Director, Learning and Development - Skilled Trades & Facilities Management at Walmart

Bentonville, Arkansas, United States

Walmart Logo
Not SpecifiedCompensation
Expert & Leadership (9+ years), Senior (5 to 8 years)Experience Level
Full TimeJob Type
UnknownVisa
Retail, Facilities Management, Skilled TradesIndustries

Requirements

  • 8+ years building enterprise learning programs for skilled trades, facilities, manufacturing, or field service organizations
  • 4+ years (inferred from incomplete text, likely in a leadership or strategic role)

Responsibilities

  • Design, document, and continuously improve a multi-tier, multi-trade career pathway (entry → journeyman → senior/lead → supervisor/manager), with clear skills, competencies, and progression gates for each level
  • Build a unified skills taxonomy and competency maps that tie to job architectures, pay progression, and performance standards
  • Establish articulation across trades where appropriate (cross-skilling and stackable credentials)
  • Lead the build-vs-buy strategy for all programs (foundational, OEM/vendor, compliance, simulation/VR, microlearning), balancing quality, speed, and total cost of ownership
  • Source and manage external providers (trade associations, OEMs, community colleges, ed-tech) and negotiate enterprise-class agreements and service levels
  • Oversee in-house content development using proven learning methodologies (e.g., job task analysis, DACUM, ADDIE/SAM), ensuring accessibility, consistency, and on-the-job transfer
  • Align programs with U.S. Department of Labor Registered Apprenticeship standards and state apprenticeship agencies; maintain documentation, audits, and reporting
  • Integrate industry credentials and regulatory requirements (e.g., OSHA/EHS, EPA 608, NFPA/NEC awareness where relevant) into the curriculum and progression gates
  • Partner with Legal, Compliance, and Safety to ensure programs meet federal, state, and local regulations
  • Build a durable pipeline for technical roles by leveraging internal programs (pre-apprenticeship, bridge programs, internal mobility, returnships) and external sources (military transition programs, trade schools, community colleges, high schools/CTE, workforce boards, employer consortiums)
  • Create branded pathway programs that highlight Walmart’s scale, mentorship, tools, and career acceleration; measure yield from each channel and iterate
  • Implement a frictionless learner journey from hire through mastery: prerequisites, cohorting, rotation planning, OJT hour logging, coaching, assessments, and recertification
  • Own the operating model and governance for the LMS/LRS and scheduling systems used by the trades population (including mobile/field-friendly delivery)
  • Establish capacity planning for classrooms, labs, and instructor resources; optimize schedules to minimize operational downtime
  • Stand up robust data pipelines to track training completions, skills attainment, time-to-competency, utilization, and compliance
  • Partner with Facilities Operations, Supply Chain, Store/Club Operations, HR/Talent, Safety/EHS, Procurement, and Finance to align learning outcomes with business priorities
  • Lead a high-performing team of program managers, instructional designers, and vendor partners; coach field leaders and SMEs engaged in OJT and assessment
  • Communicate strategy and progress to senior leadership with clear metrics, ROI, and associate impact stories

Skills

Key technologies and capabilities for this role

Career Pathway DesignSkills TaxonomyLearning StrategyApprenticeship ProgramsCredentialingComplianceADDIESAMJob Task AnalysisDACUMHVAC/RElectricalPlumbingMaterial HandlingBuilding Automation

Questions & Answers

Common questions about this position

What is the employment type for this position?

This is a full-time position.

Is this role remote or does it require on-site work?

This information is not specified in the job description.

What are the key responsibilities for this role?

Key responsibilities include designing career pathways and skills architecture for technical trades, leading build/buy/partner learning strategies, managing apprenticeships and compliance, developing talent pipelines, and overseeing learning operations and associate journey management.

What does Walmart’s Facilities & Skilled Trades organization do?

Walmart’s Facilities & Skilled Trades organization keeps stores, clubs, distribution centers, and fulfillment operations running safely and efficiently at global scale.

What experience makes a strong candidate for this Director role?

Strong candidates will have expertise in architecting career pathways and learning ecosystems for technical trades like HVAC/R, electrical, and plumbing, experience with apprenticeship standards, compliance, talent pipeline development, and learning methodologies such as ADDIE/SAM.

Walmart

Global retail chain offering affordable products

About Walmart

Walmart operates a chain of hypermarkets, discount department stores, and grocery stores, providing a wide variety of products at low prices to everyday consumers, families, and communities. The company combines physical retail locations with an e-commerce platform, allowing customers to shop for groceries, apparel, electronics, and household items both in-store and online. Walmart's efficient supply chain management and large-scale purchasing enable it to maintain affordability, setting it apart from competitors. The company also offers financial services and health and wellness services, including pharmacies and vision centers. Walmart's goal is to save people money and support communities, as demonstrated by its efforts during the COVID-19 pandemic and its commitment to social responsibility, including programs for veterans and military families.

Bentonville, ArkansasHeadquarters
1962Year Founded
$5,515MTotal Funding
IPOCompany Stage
Financial Services, Consumer GoodsIndustries
10,001+Employees

Benefits

PTO: Paid vacation, sick time, personal time and holiday time
10% discount on regularly priced general merchandise and fresh fruits and vegetables
6% 401(k) match to all employees, including hourly workers, after one year
Roth IRA available
Associate Stock Purchase Plan
maximum and eligible preventive care covered at 100%
Health reimbursement plans

Risks

Rising U.S. labor costs could pressure profit margins.
Amazon's grocery delivery expansion threatens Walmart's market share.
Fintech investments expose Walmart to financial regulatory risks.

Differentiation

Walmart's omnichannel strategy integrates physical and online retail seamlessly.
The company offers a wide range of products at consistently low prices.
Walmart's commitment to community support enhances its brand reputation.

Upsides

Walmart's investment in fintech expands its financial services offerings.
Robotics integration in distribution centers boosts operational efficiency.
Culturally themed product lines attract diverse customer segments.

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