Director - HR Business Partner (GTM) at FreshBooks

London, England, United Kingdom

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Not SpecifiedCompensation

Senior (5 to 8 years), Expert & Leadership (9+ years)Experience Level

Full TimeJob Type

UnknownVisa

SaaS, Technology, SoftwareIndustries

Requirements

Strong HRBP experience supporting Field Sales and GTM teams in a global SaaS or tech environment
Deep understanding of HR practices, employment frameworks, and operating context in the UK and Europe
Experience working across global environments, with familiarity in the US and APAC
Background in matrixed, high-growth, fast-paced organisations
Strong commercial judgment and strategic thinking
Solid understanding of GTM and sales structures, the customer lifecycle, and partnering with Revenue Operations and Finance
Ability to interpret and apply people data to drive action
Strong stakeholder management and consulting skills
Based in London; able to work from the office three days a week
Fluent in English; additional European languages an advantage
Willingness to travel occasionally to Europe, the US, and India

Responsibilities

Support Field Sales / GTM leaders and people managers across Europe, APAC, and the US
Work closely with senior Field Sales and GTM leaders globally, coaching and advising them
Drive people strategies and lead change across a fast-scaling SaaS organisation
Act as the HR lead for the London office
Partner with TA, Total Rewards, HR Ops and COEs
Deliver and localise global programs
Use people insights to influence decisions
Play a key role in organisational change, scaling efforts, leadership coaching, and ensuring alignment of global HR initiatives

Skills

Key technologies and capabilities for this role

HR Business PartneringGTM SupportPeople StrategyChange ManagementStakeholder CoachingUK Employment LawEuropean HR PracticesTalent AcquisitionTotal RewardsHR Operations

Questions & Answers

Common questions about this position

Is this role remote or on-site?

This is an on-site role based in London.

What experience is required for this HR Business Partner role?

Strong HRBP experience supporting Field Sales and GTM teams in a global SaaS or tech environment is required, along with deep understanding of HR practices and frameworks in the UK and Europe, and experience in global matrixed organizations.

What key skills are needed for this position?

Candidates need strong commercial judgment, strategic thinking, and a solid understanding of GTM and sales structures, the customer lifecycle, and partnering.

What is the salary or compensation for this role?

This information is not specified in the job description.

What makes a strong candidate for this Director HRBP role?

A strong candidate will have proven HRBP experience with GTM teams in global SaaS, expertise in UK/Europe HR frameworks, global matrix experience, and skills in strategic thinking and sales structures.

FreshBooks

Cloud-based accounting software for businesses

About FreshBooks

FreshBooks provides cloud-based accounting software aimed at simplifying financial management for small to medium-sized businesses and self-employed professionals. The software allows users to efficiently track expenses, time, and invoices, making it accessible even for those without accounting experience. Users subscribe to the service with various pricing tiers, and they can take advantage of a 30-day money-back guarantee and an 80% discount for the first four months. FreshBooks stands out from competitors by offering a user-friendly interface and mobile accessibility, enabling users to manage their finances on the go. The company's goal is to help business owners and accountants streamline their financial processes, improve organization, and enhance client relationships.

Toronto, CanadaHeadquarters

2003Year Founded

$149.6MTotal Funding

DEBTCompany Stage

Consumer Software, FintechIndustries

201-500Employees

Benefits

Health Insurance

Dental Insurance

401(k) Company Match

Stock Options

Unlimited Paid Time Off

Parental Leave

Home Office Stipend

Professional Development Budget

Risks

Increased competition from market leaders may impact FreshBooks' market share.

Dependency on Stripe's technology could pose risks if Stripe faces issues.

Economic downturns may threaten FreshBooks' subscription-based revenue model.

Differentiation

FreshBooks offers a user-friendly platform for non-accountants, simplifying financial management.

The company provides mobile-friendly solutions, catering to the rise of remote work.

FreshBooks' integration with Shopify enhances e-commerce capabilities for online businesses.

Upsides

FreshBooks' subscription model aligns with industry trends, boosting customer acquisition and retention.

The expansion of Stripe Connect features enhances FreshBooks Payments, improving payment processing.

AI-driven financial analytics tools can provide predictive insights, enhancing decision-making.

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