Director, FSQR Operations at The Farmer's Dog

New York, New York, United States

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Not SpecifiedCompensation

Expert & Leadership (9+ years)Experience Level

Full TimeJob Type

UnknownVisa

Pet Food, Food Manufacturing, Consumer GoodsIndustries

Requirements

Technical expertise in food safety and quality to effectively communicate concerns/risks
Experience partnering cross-functionally with manufacturing partners, product development teams (internal and external), suppliers, and fulfillment centers
Visionary leadership skills to create and drive a vision for the FSQR function in partnership with the VP, FSQR
Ability to lead, mentor, and guide a team of highly skilled individuals
Commitment to fostering a culture of continuous improvement and alignment with organizational values and vision
Alignment with company values: One Team (cross-functional collaboration), skeptical about everything and precious about nothing (open to ideas, proactive input, customer-focused), consider the customer journey holistically, and execute for impact (focus on meaningful outcomes over benchmarks)

Responsibilities

Develop and implement processes and procedures to support the Manufacturing Network and Quality Management Systems
Support and work directly with manufacturing partners, product development teams, suppliers, and fulfillment centers to create/optimize processes
Verify that all ingredients and products meet specifications and are handled properly from supplier to customer
Ensure every customer trusts the brand offers the highest quality product
Lead a group of highly skilled individuals, providing mentorship and guidance
Drive the implementation and realization of the FSQR function's vision
Foster alignment with the organization’s vision and support department growth into a best-in-industry function

Skills

Key technologies and capabilities for this role

Food SafetyQuality AssuranceRegulatory ComplianceQuality Management SystemsManufacturing ProcessesSupplier ManagementProcess OptimizationCross-functional CollaborationProduct DevelopmentFulfillment Operations

Questions & Answers

Common questions about this position

What is the salary for the Director, FSQR Operations role?

This information is not specified in the job description.

Is this Director, FSQR Operations position remote or office-based?

This information is not specified in the job description.

What key skills are needed for the Director, FSQR Operations role?

The role requires technical expertise in food safety and quality, leadership to develop and implement processes for Manufacturing Network and Quality Management Systems, and the ability to partner cross-functionally with manufacturing partners, product teams, suppliers, and fulfillment centers.

What is the company culture like at The Farmer's Dog?

The culture emphasizes one team collaboration without departmental silos, aligning around customer problems holistically, continuous improvement, and living company values. They foster a dynamic environment focused on innovation in pet care and skepticism about processes.

What makes a strong candidate for the Director, FSQR Operations position?

A visionary leader who can create and drive a vision for the FSQR function in partnership with the VP, lead and mentor a team of skilled individuals, foster continuous improvement, and effectively communicate food safety and quality risks cross-functionally.

The Farmer's Dog

Fresh, human-grade dog food delivery service

About The Farmer's Dog

The Farmer's Dog provides fresh, human-grade dog food that is delivered directly to pet owners' homes. The company focuses on creating personalized meal plans for dogs, which are prepared in the U.S. using high-quality ingredients that are free from preservatives and artificial additives. This subscription-based model allows customers to receive regular deliveries of fresh food, ensuring their pets have a healthy diet without the need for long shelf life. Unlike traditional dog food brands, The Farmer's Dog emphasizes the health benefits of its products, with many customers reporting improvements in their pets' weight, energy levels, and digestive health. The goal of The Farmer's Dog is to enhance pet health and well-being through better nutrition, while also providing convenience for pet owners.

New York City, New YorkHeadquarters

2014Year Founded

$163.5MTotal Funding

SERIES_DCompany Stage

Food & AgricultureIndustries

501-1,000Employees

Benefits

Competitive compensation & equity packages

Health, dental, & vision

Parental leave

401k

Flexible PTO

Employee discount

Risks

Rising costs of high-quality ingredients may affect competitive pricing.

Increased competition in the fresh pet food market could dilute market share.

Consumer skepticism about subscription models may lead to higher churn rates.

Differentiation

The Farmer's Dog offers fresh, human-grade dog food delivered directly to customers' doors.

Their subscription model provides personalized meal plans tailored to individual dogs' needs.

The company uses high-quality, preservative-free ingredients, setting them apart from traditional dog food.

Upsides

Growing consumer interest in personalized pet nutrition aligns with their meal plan offerings.

Partnerships with veterinary associations enhance credibility and trust among pet owners.

Increased demand for sustainable packaging can boost their eco-friendly initiatives.

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