[Remote] Director, Epic Applications at Interwell Health

United States

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Not SpecifiedCompensation

Senior (5 to 8 years)Experience Level

Full TimeJob Type

UnknownVisa

Healthcare, Kidney CareIndustries

Requirements

Bachelor's degree in Healthcare Administration, Information Technology, Business, or related field
10+ years of leadership experience in healthcare IT, including 5+ years overseeing Epic systems at an enterprise level
Deep knowledge of Epic systems and workflows, including experience with governance, lifecycle management, and optimization post go-live

Responsibilities

Provide operational leadership and strategic direction for the management, optimization, and continuous innovation of the Epic platform across Interwell Health’s enterprise and provider network
Manage multiple Epic application teams and work closely with clinical, operational, and administrative stakeholders to ensure the Epic platform continues to meet organizational goals, regulatory requirements, and evolving user needs
Collaborate with executive leadership, operational stakeholders, and Epic to align system capabilities with organizational goals
Lead the execution of the long-term strategy for Interwell’s Epic platform evolution, optimization, and alignment with organizational goals
Coordinate planning and execution for major Epic upgrades, new module adoptions, or platform extensions (e.g., CRM, population health, patient engagement, virtual practice)
Oversee and continuously refine Epic governance structures to ensure effective prioritization, transparency, and accountability
Foster strategic partnerships with clinical, financial, and operational leaders to ensure Epic supports business needs and workflow improvement
Represent the organization in Epic-related forums, conferences (e.g., UGM, XGM), and collaborative initiatives with other Epic clients
Lead enterprise-wide Epic initiatives including major upgrades, module rollouts, and system optimizations
Ensure reliable, secure, and high-performing Epic operations through effective resource management and technology stewardship
Direct Epic application teams across clinical, access, population health, analytics, revenue cycle and specialty modules
Lead, mentor, and develop a high-performing team of Epic leaders, managers, analysts, and support staff
Foster a culture of accountability, collaboration, innovation, and continuous learning across all Epic teams
Ensure talent planning, retention, and succession strategies are in place to support long-term Epic needs
Champion the use of data, AI, automation, and personalization features within Epic to improve care delivery and operational efficiency
Drive end-user engagement through improved workflows, usability enhancements, and clinician/provider input
Lead optimization initiatives to reduce technical debt, streamline application portfolios, and improve ROI
Ensure Epic systems meet regulatory requirements (HIPAA, CMS, Joint Commission, etc.) and support organizational compliance and security frameworks
Partner with Information Security, Risk, and Compliance teams to proactively manage risks and ensure audit readiness

Skills

Key technologies and capabilities for this role

EpicStrategic LeadershipStakeholder ManagementPlatform EvolutionSystem OptimizationGovernanceProject Management

Questions & Answers

Common questions about this position

What is the salary for the Director of Epic Applications role?

This information is not specified in the job description.

Is this position remote or does it require office presence?

This information is not specified in the job description.

What skills and experience are required for this role?

The role requires deep knowledge of Epic, proven leadership experience, and a strong commitment to enabling high-quality care and operational excellence through technology.

What is the company culture like at Interwell Health?

The company fosters a culture of accountability, collaboration, innovation, and continuous learning across Epic teams, with a mission to reimagine healthcare through expertise, scale, compassion, and vision.

What makes a strong candidate for the Director of Epic Applications position?

A strong candidate has deep Epic knowledge, proven leadership in managing Epic teams, experience aligning technology with organizational goals, and the ability to foster innovation and stakeholder partnerships.

Interwell Health

Specialized kidney care management services

About Interwell Health

Interwell Health manages kidney care by partnering with physicians to improve healthcare for patients with kidney disease. They focus on early detection and prevention, aiming to enhance patient outcomes and quality of life while reducing healthcare costs. Their services include patient education, personalized care plans, and data analytics, all designed to delay the progression of kidney disease. By aligning their financial incentives with patient health outcomes, Interwell Health is dedicated to transforming kidney care through a value-based approach.

Waltham, MassachusettsHeadquarters

2014Year Founded

$64.2MTotal Funding

SERIES_BCompany Stage

HealthcareIndustries

501-1,000Employees

Benefits

Remote Work Options

Flexible Work Hours

Risks

Integration challenges with Epic EHR could lead to operational inefficiencies.

Expansion into Florida may face complex regulatory hurdles.

Rapid provider network growth could strain resources and affect care quality.

Differentiation

Interwell Health integrates with Epic EHR for seamless nephrology care management.

The company focuses on early detection and prevention of kidney disease.

Interwell Health partners with over 2,000 nephrologists nationwide.

Upsides

Telehealth expansion offers remote monitoring and consultations for kidney care.

AI-driven predictive analytics enhance early detection and intervention strategies.

Partnerships with tech firms can improve data analytics and patient management.

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