Director, Enterprise Know Your Customer (KYC) Compliance Program at Capital One

New York, New York, United States

Capital One Logo
Not SpecifiedCompensation
Senior (5 to 8 years), Expert & Leadership (9+ years)Experience Level
Full TimeJob Type
UnknownVisa
Financial Services, BankingIndustries

Requirements

  • Bachelor’s Degree or Military experience
  • At least 7 years in legal, compliance, risk management or regulatory experience in consumer financial services
  • At least 3 years of experience in the financial services industry
  • At least 3 years of people management experience
  • Deep AML/KYC subject matter expertise
  • Excellent leadership, decision-making, communication skills
  • Team-first mentality
  • Proven operational effectiveness
  • Vision to shape KYC/KYP program and department
  • Executive presence
  • Influencing skills
  • Ability to adapt and be effective in a dynamic culture
  • Strong business judgment and analytical acumen
  • Highly developed interpersonal, presentation, and communications skills
  • Proven ability to lead teams through strategic initiatives and organizational changes

Responsibilities

  • Ownership and oversight of the Enterprise Know Your Customer (KYC) Standard and related policies and documents including oversight of the Enterprise Know Your Partner (KYP) program for the card payment network
  • Collaborate with Line of Business AML Advisors and Line of Business partners to assess the effectiveness of and compliance with the KYC Standard to ensure consistent application
  • Provide AML KYC/KYP consultation and guidance to internal stakeholders and Executives on applying the KYC/KYP requirements, identifying and mitigating risk, developing mitigation plans (as warranted), business initiatives, and other risk management and control activities related to KYC/KYP
  • Provide senior management with effective, credible and grounded challenge regarding AML/KYC/KYP regulatory risk and control management, ensuring management is making informed and appropriate risk decisions, and allocating appropriate attention and resources to risk management
  • Influence senior management to drive realization and mitigation of new and emerging risks especially via structuring slides and presentations in order to convey risk information
  • Provide leadership across broader AML department for program enhancement and associate development
  • Direct interaction with Audit and External Regulators with regard to responding to inquiries, exams, audits related to the KYC/KYP program

Skills

Key technologies and capabilities for this role

AMLKYCKYPComplianceRisk ManagementRegulatory ComplianceLeadershipPolicy OversightStakeholder ConsultationAnti-Money Laundering

Questions & Answers

Common questions about this position

What skills are required for the Director of Enterprise KYC Compliance Program role?

The role requires deep AML/KYC subject matter expertise, excellent leadership, decision-making, communication skills, a team-first mentality, proven operational effectiveness, executive presence, influencing skills, and the ability to adapt in a dynamic culture.

What does the role entail in terms of team leadership?

The Director will lead a team of dedicated AML risk managers, provide leadership across the broader AML department for program enhancement and associate development, and foster a team-first mentality.

What is the compensation for this position?

This information is not specified in the job description.

Is this role remote or does it require office presence?

This information is not specified in the job description.

What makes a strong candidate for this KYC Director position?

A strong candidate is a seasoned financial services professional with strategic leadership skills, deep AML/KYC expertise, a forward lean, passion for customer-focused financial services, and the ability to operate effectively in a complex, highly-regulated environment.

Capital One

Offers diverse financial products and services

About Capital One

Capital One provides a variety of financial services aimed at making banking accessible and easy for everyone. The company offers products such as credit cards, savings accounts, car loans, and business checking accounts, catering to both individual consumers and small businesses primarily in the United States. Capital One's approach includes user-friendly banking solutions with no fees or minimums for checking accounts, allowing customers to manage their finances more effectively. They generate revenue through interest on loans, credit card fees, and investment banking services. What sets Capital One apart from its competitors is its strong commitment to financial inclusion and literacy, demonstrated through community partnerships and educational initiatives, such as collaborations with Khan Academy. The company's goal is to create a more inclusive financial system and empower customers with the knowledge and tools they need to make informed financial decisions.

McLean, VirginiaHeadquarters
2014Year Founded
$15.9MTotal Funding
IPOCompany Stage
Fintech, Financial ServicesIndustries
10,001+Employees

Benefits

Medical, Dental, & Vision coverage
Onsite Health Centers
Prescription saving with network of local pharmacies
Stock Purchase Plan
Education Assistance
401(k)
Flexible Spending Accounts
Life and Disability insurance
Generous paid time off + corporate & floating holidays
Registered dieticians on site, cooking classes and free virtual fitness classes
Employee Assistance Program

Risks

Increased competition in subscription management tools may dilute Capital One's advantage.
Over-reliance on partnerships could expose Capital One to technological risks.
Departure of key personnel like Joe Rodriguez may affect risk management continuity.

Differentiation

Capital One offers user-friendly banking with no fees or minimums for checking accounts.
The company partners with Khan Academy to provide financial literacy education.
Capital One is the first major U.S. bank to offer subscription management tools.

Upsides

Capital One's mobile app is a model for secure, user-friendly digital banking.
Data sharing with Worldpay enhances payment security and fraud prevention.
Partnerships with fintechs like Minna Technologies improve customer experience.

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