Director, Employee Experience at Maven Clinic

New York, New York, United States

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Not SpecifiedCompensation

Senior (5 to 8 years), Expert & Leadership (9+ years)Experience Level

Full TimeJob Type

UnknownVisa

Healthcare, Digital Health, HRIndustries

Requirements

7–10+ years leading employee experience, engagement, or culture strategies that drive measurable impact across complex or high-growth organizations
A proven ability to influence senior leaders and align culture, communication, and business outcomes
A deep understanding of what shapes culture, from systems and structure to the everyday moments that define how people feel and work together
Strong data instincts: you listen through both metrics and conversation, turning feedback into clear priorities and measurable change
Exceptional communication and storytelling skills, able to inspire, inform, and connect across all levels of the organization

Responsibilities

Set the vision for an employee experience that reflects Maven’s values and fuels engagement, retention, and performance
Translate insights into strategy. Use data and feedback to identify what employees need most – and lead initiatives that meet those needs with measurable impact
Be the cultural pulse. Build relationships across every team to understand what drives connection, motivation, and belonging
Reimagine key moments. Own the employee journey from onboarding to offboarding so every touchpoint feels purposeful and consistent
Champion engagement and recognition. Create programs that celebrate impact, strengthen community, and make people proud to work at Maven
Partner with leaders. Coach and advise teams on how to lead with empathy, communicate with clarity, and build trust across the organization
Enable growth. Collaborate with the People team to expand opportunities for learning, development, and career mobility

Skills

Key technologies and capabilities for this role

Employee ExperienceEmployee JourneyOnboardingEmployee EngagementLeadershipStrategy DesignCulture Building

Questions & Answers

Common questions about this position

What is the salary range for the Director, Employee Experience role?

This information is not specified in the job description.

Is this Director, Employee Experience position remote or office-based?

This information is not specified in the job description.

What are the key responsibilities for the Director, Employee Experience role?

Key responsibilities include setting the vision for employee experience, translating insights into strategy using data and feedback, building relationships across teams, reimagining the employee journey from onboarding to offboarding, and championing engagement and recognition programs.

What is Maven Clinic's company culture like?

Maven has an award-winning culture with over 30 workplace and innovation awards, including Fortune Best Workplaces, Great Place to Work certified, and recognition for innovation and inclusivity, focused on an important mission to improve healthcare.

What makes a strong candidate for the Director, Employee Experience role at Maven?

A strong candidate will have experience designing employee experience strategies, using data and insights to drive engagement and retention, building cross-team relationships, and creating programs that align with company values and mission.

Maven Clinic

Digital health platform for women's healthcare

About Maven Clinic

Maven Clinic provides a digital health platform focused on women's and family health services. It offers a wide range of support, including preconception care, fertility preservation, IVF, adoption, surrogacy, and menopause care. The platform connects users with dedicated Care Advocates and utilizes data-driven insights to ensure equitable access to healthcare, regardless of location or background. This approach helps improve health outcomes and reduces the need for expensive medical procedures. Maven Clinic's services include on-demand appointments with specialized providers, ongoing assessments, and proactive check-ins, which enhance member engagement and allow for early risk identification. The company aims to deliver comprehensive care while achieving significant clinical and business returns on investment.

New York City, New YorkHeadquarters

2014Year Founded

$416.1MTotal Funding

SERIES_FCompany Stage

HealthcareIndustries

1,001-5,000Employees

Benefits

Unlimited paid time off

14 weeks fully paid parental leave and return-to-work plan

Market-based compensation and equity

Medical, dental, and vision plans (100% covered options)

Free membership with One Medical

Free access to Maven, with credits for friends and family

401(k) match

Paid month-long sabbatical after 5 years

Risks

Increased competition from AI-driven startups like Abridge could impact Maven's market position.

Flat deal activity in healthcare IT may slow future funding opportunities for Maven Clinic.

Growing FemTech market could lead to increased competition from new entrants in reproductive health.

Differentiation

Maven Clinic offers comprehensive women's and family health services, including IVF and surrogacy.

The platform provides equitable access to care through dedicated Care Advocates and data insights.

Maven Clinic's holistic approach reduces costly procedures with proactive healthcare interventions.

Upsides

Maven Clinic raised $125M in Series F, becoming the highest valued in its sector.

The rise of FemTech presents opportunities for Maven to expand and capture market share.

Increased employer demand for fertility benefits aligns with Maven's services, boosting its client base.

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