[Remote] Director, Delivery (SAP) at WillowTree

Toronto, Ontario, Canada

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Not SpecifiedCompensation

Senior (5 to 8 years), Expert & Leadership (9+ years)Experience Level

Full TimeJob Type

UnknownVisa

Telecommunications, Healthcare, Consumer Goods, Technology ConsultingIndustries

Requirements

Highly skilled and experienced in SAP delivery leadership at the Director level
Deep delivery expertise across SAP platforms
Strong client engagement management capabilities
Ability to lead multidisciplinary teams in high-impact environments
Experience delivering complex SAP transformation programs across multiple industries (e.g., Telecommunications, Healthcare, Consumer Goods)
Based remotely out of Canada

Responsibilities

Lead the end-to-end delivery of SAP programs, ensuring adherence to scope, timeline, budget, and quality
Serve as the primary delivery leader and escalation point for complex engagements
Oversee project planning, resource allocation, milestone tracking, quality management, and risk mitigation
Drive cross-functional collaboration between SAP consultants, architects, developers, QA, and client stakeholders
Ensure execution aligns to delivery best practices, including Agile or hybrid methodologies
Serve as a trusted delivery partner to clients, providing guidance on SAP implementation, roadmaps, and program execution
Facilitate executive-level reporting, communication, and issue resolution
Develop strong, long-term relationships with client stakeholders based on delivery excellence and transparency
Provide input on delivery strategy and help shape the future phases of transformation programs
Champion and participate in establishing strong project governance, executive sponsorship, and key decision-making across engagements
Guide clients through change management and long-term platform adoption
Establish and maintain quality delivery standards, processes, tools, and checkpoints throughout the delivery lifecycle
Drive proactive identification of delivery challenges early and lead structured resolution efforts to minimize delivery risks
Capture and implement lessons learned from each project to drive continuous improvement
Contribute to the refinement of internal delivery methodologies, templates, and standards
Lead and mentor project delivery teams, fostering a high-performance and collaborative culture
Support onboarding and up-skilling of SAP resources aligned to evolving delivery needs (e.g., Cloud ERP, AI/ML, Data & Analytics)

Skills

Key technologies and capabilities for this role

SAPSAP TransformationProject DeliveryClient EngagementAgileProgram ManagementSAP Implementation

WillowTree

Mobile app and web development services

About WillowTree

WillowTree helps clients leverage mobile technologies by guiding them from the initial strategy phase to the launch of mobile products. The company offers a comprehensive range of services, including app development, web development, and digital product design, ensuring that all recommendations are grounded in practical build costs and timelines. WillowTree's team is equipped to handle every stage of product development, from strategy and design to testing and growth. Unlike many competitors, WillowTree focuses on a holistic approach that combines strategic insight with technical expertise, serving high-profile clients like 21st Century Fox and PepsiCo. The goal of WillowTree is to empower businesses to fully realize the potential of mobile technology in their operations.

Charlottesville, VirginiaHeadquarters

2007Year Founded

ACQUISITIONCompany Stage

Consulting, Consumer Software, DesignIndustries

501-1,000Employees

Benefits

Health Insurance

Dental Insurance

Vision Insurance

Life Insurance

Disability Insurance

401(k) Company Match

Flexible Work Hours

Hybrid Work Options

Paid Vacation

Parental Leave

Employee Assistance Program (EAP)

Employee Share Purchase Plan

Risks

Increased competition in digital consultancy may dilute WillowTree's market share.

Integration challenges with acquisitions like PoaTek and Maark LLC could cause inefficiencies.

Reliance on OpenAI's ChatGPT poses risks if licensing or technology changes.

Differentiation

WillowTree integrates enterprise-grade functionality with top-tier consumer UX in mobile apps.

The company has a strong portfolio with Fortune 500 clients like GE and PepsiCo.

WillowTree is recognized for its expertise in conversational AI and voice technology integration.

Upsides

Growing demand for mobile-first strategies boosts WillowTree's app development services.

Expansion in IoT market offers opportunities for connected device solutions.

Rising focus on UX design enhances customer satisfaction and retention.

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