Humana

Director, Compliance

Ohio, United States

Not SpecifiedCompensation
Expert & Leadership (9+ years)Experience Level
Full TimeJob Type
UnknownVisa
Healthcare, Health InsuranceIndustries

Director, Compliance (Contract Administrator)

Position Overview

Become a part of our caring community and help us put health first. The Director, Compliance ensures compliance with governmental requirements. This role requires an in-depth understanding of how organization capabilities interrelate across the function or segment.

Responsibilities

  • Report directly to the State Market Leader for Medicaid (Ohio CEO) and board of directors on all compliance issues.
  • Manage the connection of MCO personnel to the Ohio Department of Medicaid business owners.
  • Develop and implement written policies, procedures, and standards to ensure compliance with requirements set forth in the Contract.
  • Identify and analyze potential sources of loss to minimize risk.
  • Serve as the primary point of contact for all MCO compliance issues.
  • Coordinate the tracking and submission of all contract deliverables, including fielding and coordinating responses to ODM inquiries.
  • Coordinate, prepare for, and facilitate random and periodic audits and site visits.
  • Assess and communicate information regarding business risks with functions across the organization.
  • Represent the organization in Internal Compliance committees and manage LRRs.
  • Coordinate the preparation and execution of Contract documents, audits, and ad-hoc visits.
  • Advise executives to develop functional strategies on matters of significance.
  • Use independent judgment requiring analysis of variable factors and determine the best course of action.
  • Participate in required Compliance meetings with the Ohio Department of Medicaid.
  • Monitor all functional areas for compliance with the Medicaid contract and follow up for corrections of deficiencies.
  • Direct implementation of plan projects, state contract initiatives, executive-sponsored initiatives, and risk assessments.
  • Lead compliance monitoring to identify process gaps, validate compliance levels, map processes, oversee implementation of corrective actions, and prepare reports/presentations.
  • Develop strategic plans, make recommendations to leadership, and assess and communicate information regarding business risks with functions across the organization.
  • Oversee development, execution, and compliance with the Business Continuity Plan and associated state reporting.
  • Develop strong relationships with external state partners and internal leaders to identify and address compliance risks and failures.
  • Ensure the preparation and execution of state ad hoc requests aligns to requirements.
  • Ensure program compliance with federal, state, and contractual requirements; collaborate with appropriate business areas to develop policies, procedures, and systems to secure and demonstrate compliance with all mandates.
  • Research potential compliance issues and recommend changes that assure compliance with contract obligations.
  • Develop and implement compliance policies and procedures.
  • Ensure the tracking and timely submission of all Contract deliverables.
  • Maintain relationships with ODM and other relevant government agency contacts.
  • Participate in Ohio program integrity and Medicaid compliance forums and programs.
  • Oversee resolution of ODM Contract compliance issues, including corrective action plans.
  • Field and coordinate responses to ODM inquiries.
  • Monitor and understand emerging Medicaid policy; provide recommendations and direction in the implementation of new initiatives to be compliant with emerging policy.
  • Use your skills to make an impact.

Requirements

  • Bachelor’s Degree
  • Must reside in Ohio
  • 8 or more years of experience in operations or compliance-related field
  • 5 or more years of management experience
  • Experience working with regulatory agencies, including state departments of health insurance or CMS
  • Extensive knowledge and experience

Employment Type

Full time

Location Type

Information not provided

Salary

Information not provided

Skills

Compliance Management
Medicaid Regulations
Policy Development
Risk Analysis
Audit Coordination
Contract Management
Regulatory Liaison
Organizational Policy
Governmental Requirements

Humana

Health insurance provider for seniors and military

About Humana

Humana provides health and well-being services, focusing on Medicare Advantage plans for seniors, military personnel, and communities. Their plans include HMO, PPO, and PFFS options, designed to improve health outcomes through comprehensive and flexible coverage. Humana's revenue comes from government contracts and member premiums, and they aim to maintain high renewal rates by offering quality service and competitive benefits. The company stands out by fostering a culture of inclusivity and belonging among its employees, while also ensuring accessibility for all members, including offering free language interpreter services. Humana's goal is to deliver value to its members through an extensive provider network and innovative health solutions.

Louisville, KentuckyHeadquarters
1961Year Founded
IPOCompany Stage
Social Impact, HealthcareIndustries
10,001+Employees

Risks

Potential over-reliance on AI could disrupt operations if systems fail or are compromised.
Rising medical costs and tightening Medicare reimbursements may strain financial performance.
Leadership change with new CEO Jim Rechtin could lead to strategic disruptions.

Differentiation

Humana is a leader in Medicare Advantage plans, focusing on seniors and military personnel.
The company emphasizes inclusivity, offering free language interpreter services for accessibility.
Humana leverages AI and cloud technologies through a partnership with Google Cloud.

Upsides

Humana's investment in Healthpilot enhances digital enrollment for Medicare options.
The company is the first insurer to cover TMS therapy for adolescent depression.
Humana's focus on value-based care aims to improve outcomes for kidney disease patients.

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