Director, Business Operations & Strategy (Marketplace Growth)

Employment Type: Full-Time Location Type: Remote

About Jerry.ai

Jerry.ai is America’s first and only super app to radically simplify car ownership. We are redefining how people manage owning a car, one of their most expensive and time-consuming assets. Backed by artificial intelligence and machine learning, Jerry.ai simplifies and automates owning and maintaining a car while providing personalized services for all car owners' needs. We spend every day innovating and improving our AI-powered app to provide the best possible experience for our customers. From car insurance and financing to maintenance and safety, Jerry.ai does it all.

Jerry is building the first super app to make car ownership affordable and accessible – insurance, buy/sell, registration, loans, safety, repairs, parking, etc. – a $2T market in the U.S. We started with insurance in 2019, and since then we’ve launched loan refinancing, driving insights, repair marketplace, car diagnostics, and a GenAI-powered chatbot & voicebot. We have amassed over 5M customers, raised $240MM in funding, scaled our revenue 60X and our team to 225 across 6 countries.

Why Jerry?

• Join a pre-IPO startup with capital, traction, and runway ($240M funded | 60X revenue growth in 5 years | $2T market size).
• Work closely with brilliant leaders and teammates from companies like McKinsey, BCG, Bain, Nvidia, NerdWallet, Lemonade, GEICO, a16z, Amazon, etc.
• Disrupt a massive market and take us to a $10B business in the next few years.
• Be immersed in a talent-dense environment and greatly accelerate your career growth.

About the Opportunity

Jerry.ai is looking for a Director, Business Operations & Strategy (Marketplace Growth) to help scale our core insurance business. We hit a huge milestone in early 2024 by achieving profitability and have ambitious goals for the next few years — scale from 5M to 50M customers and become a $10B business.

In this high-visibility role, you'll report directly to the VP of Insurance Operations, Josh Damico (ex-GEICO) and own the systems, strategy, and execution behind Jerry’s quoting engine, automation infrastructure, and carrier performance. Working cross-functionally with product, engineering, and analytics, you will create a seamless user experience and ensure ongoing carrier success to drive critical outcomes for our insurance marketplace (loss ratio, retention, and conversion). This is a unique opportunity to shape the strategy of a category-defining fintech company at scale.

Ideal Profile

• Bachelor’s degree in a quantitative or intellectually rigorous discipline.
• 5-7 years of management consulting experience from a top firm (McKinsey, Bain, and Boston Consulting Group preferred) and/or relevant leadership experience within product/operations in a high-growth, tech-enabled environment.
• Experience weathering an earlier stage startup, although not required, is strongly preferred.

Who You Are

• You have a framework for problem-solving and live by first principles.
• You are comfortable communicating with audiences varying from technical stakeholders, business partners, to the company’s C-suite.
• You set a very high bar for yourself and for your team, and you are constantly pushing that bar higher in the pursuit of excellence.

Company Information

Jerry.ai is proud to be an Equal Employment Opportunity employer. We prohibit discrimination based on race, religion, color, national origin, sex, pregnancy, reproductive health decisions or related medical conditions, sexual orientation, gender identity, gender expression, age, veteran status, disability, genetic information, or other characteristics protected by applicable local, state or federal laws. Jerry.ai is committed to providing reasonable accommodations for individuals with disabilities in our job application process. If you need assistance or an accommodation due to a disability, please contact us at recruiting@jerry.ai.

Salary: Not specified

While we appreciate your interest and application, only applicants under consideration will be contacted.