Director, Business Operations & Strategy (Marketplace Growth)

Employment Type: Full-Time Location Type: Remote

About the Opportunity

Jerry.ai is seeking a Director, Business Operations & Strategy (Marketplace Growth) to drive the scaling of our core insurance business. Having achieved profitability in early 2024, we have ambitious goals: to expand from 5 million to 50 million customers and become a $10 billion business.

In this high-visibility role, you will report directly to the VP of Insurance Operations, Josh Damico (ex-GEICO). You will be responsible for the systems, strategy, and execution of Jerry’s quoting engine, automation infrastructure, and carrier performance. Collaborating closely with product, engineering, and analytics teams, you will focus on creating a seamless user experience and ensuring ongoing carrier success to achieve critical outcomes for our insurance marketplace, including loss ratio, retention, and conversion. This is a unique chance to shape the strategy of a category-defining fintech company at scale.

Jerry is building the first super app to make car ownership affordable and accessible, covering insurance, buying/selling, registration, loans, safety, repairs, parking, and more within a $2 trillion U.S. market. Since launching insurance in 2019, we have expanded into loan refinancing, driving insights, repair marketplace, car diagnostics, and a GenAI-powered chatbot & voicebot. We have acquired over 5 million customers, raised $240 million in funding, achieved 60x revenue growth, and grown our team to 225 employees across 6 countries.

Why Jerry.ai?

• Impactful Growth: Join a pre-IPO startup with significant capital, traction, and runway ($240M funded | 60X revenue growth in 5 years | $2T market size).
• Exceptional Team: Work closely with brilliant leaders and teammates from prestigious companies like McKinsey, BCG, Bain, Nvidia, NerdWallet, Lemonade, GEICO, a16z, and Amazon.
• Market Disruption: Disrupt a massive market and help us grow into a $10 billion business in the coming years.
• Career Acceleration: Be immersed in a talent-dense environment that will greatly accelerate your career growth.

Ideal Profile

• Bachelor’s degree in a quantitative or intellectually rigorous discipline.
• 5-7 years of management consulting experience from a top firm (McKinsey, Bain, and Boston Consulting Group preferred) and/or relevant leadership experience within product/operations in a high-growth, tech-enabled environment.
• Experience in an earlier-stage startup environment is strongly preferred, though not required.

Who You Are

• You possess a strong framework for problem-solving and operate based on first principles.
• You are comfortable communicating with diverse audiences, ranging from technical stakeholders and business partners to the company's C-suite.
• You set a very high bar for yourself and your team, consistently striving for excellence.

About Jerry.ai

Jerry.ai is America’s first and only super app designed to radically simplify car ownership. We are redefining how people manage their cars, one of their most expensive and time-consuming assets. Leveraging artificial intelligence and machine learning, Jerry.ai simplifies and automates car ownership and maintenance, offering personalized services for all car owners' needs. We are dedicated to innovating and improving our AI-powered app daily to deliver the best customer experience, covering everything from car insurance and financing to maintenance and safety.

Application Instructions: While we appreciate your interest and application, only applicants under consideration will be contacted.

Equal Employment Opportunity: Jerry.ai is proud to be an Equal Employment Opportunity employer. We prohibit discrimination based on race, religion, color, national origin, sex, pregnancy, reproductive health decisions or related medical conditions, sexual orientation, gender identity, gender expression, age, veteran status, disability, genetic information, or other characteristics protected by applicable local, state or federal laws. Jerry.ai is committed to providing reasonable accommodations for individuals with disabilities in our job application process. If you need assistance or an accommodation due to a disability, please contact us at recruiting@jerry.ai.