LivePerson

Director, Assistant Controller

United States

Not SpecifiedCompensation
Expert & Leadership (9+ years)Experience Level
Full TimeJob Type
UnknownVisa
Enterprise Software, Biotechnology, Conversational AIIndustries

Requirements

Candidates must possess a Bachelor's degree in Accounting, Finance, or a related field, with a CPA designation being mandatory. A minimum of 12 years of progressive accounting experience is required, including at least 5 years in a leadership role within a public company. Strong technical knowledge of US GAAP, SEC reporting, and SOX compliance is essential, with experience in the SaaS or technology industry being a strong preference. Excellent analytical, problem-solving, leadership, team management, communication, and project management skills are necessary, along with the ability to succeed in a fast-paced, evolving environment.

Responsibilities

The Director, Assistant Controller will lead and oversee global accounting operations, including general ledger, revenue recognition, accounts payable, payroll, consolidations, and intercompany accounting. This role involves managing monthly, quarterly, and annual close processes, ensuring timely and accurate financial reporting under US GAAP, and overseeing the preparation of SEC filings. Responsibilities include partnering with FP&A, Tax, Treasury, and Legal, driving process improvements and internal controls, managing external auditor relationships, and ensuring SOX 404 compliance. The position also requires mentoring an accounting team, supporting technical accounting research for complex transactions, and advising leadership on accounting policies and risk management.

Skills

US GAAP
SEC filings
General Ledger
Revenue Recognition
Accounts Payable
Payroll
Consolidations
Intercompany Accounting
Financial Reporting
Audit
Compliance
Accounting Operations
Leadership

LivePerson

Digital customer engagement and communication tools

About LivePerson

LivePerson provides businesses with tools to engage with their customers through digital channels. Their main product, LiveEngage, facilitates real-time interactions via live chat, messaging, and AI-driven bots across various platforms like websites, mobile apps, and social media. LivePerson's subscription-based model allows clients to access a suite of tools, including APIs and SDKs, to manage customer interactions and analyze performance. Unlike competitors, LivePerson focuses on enhancing customer experience with features like "click to message" and "click to chat," which enable direct communication from digital platforms. The company's goal is to improve customer service and engagement for businesses, ultimately leading to increased sales and satisfaction.

New York City, New YorkHeadquarters
1995Year Founded
$40.5MTotal Funding
IPOCompany Stage
Data & Analytics, Consumer Software, Enterprise SoftwareIndustries
1,001-5,000Employees

Benefits

Health Insurance
Dental Insurance
Vision Insurance
Life Insurance
Disability Insurance
401(k) Company Match
401(k) Retirement Plan
Paid Vacation
Paid Sick Leave
Paid Holidays
Parental Leave
Family Planning Benefits
Fertility Treatment Support
Professional Development Budget
Tuition Reimbursement
Wellness Program
Mental Health Support
Flexible Work Hours
Remote Work Options
Employee Stock Purchase Plan

Risks

Emerging AI platforms could erode LivePerson's market share with competitive pricing.
Rapid AI advancements may require significant R&D investment to maintain competitiveness.
Data privacy concerns and regulatory changes could impact LivePerson's operations.

Differentiation

LivePerson's Conversational Cloud platform offers seamless AI-driven customer engagement solutions.
The company partners with industry leaders like Telnyx to enhance real-time communication.
LivePerson's subscription-based model ensures a steady revenue stream from diverse industries.

Upsides

Increased adoption of AI-driven solutions boosts LivePerson's market presence.
Recognition in Inc.'s 2024 Power Partner Awards enhances LivePerson's B2B reputation.
Partnerships with companies like Capitec expand LivePerson's customer service capabilities.

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