Director, Advanced Data Analytics and Insights at Fidelity Investments

Smithfield, Rhode Island, United States

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Not SpecifiedCompensation

Senior (5 to 8 years), Expert & Leadership (9+ years)Experience Level

Full TimeJob Type

UnknownVisa

Financial ServicesIndustries

Requirements

Over 5 years of proven experience in analytics, insights, and experimentation, with strong ability to translate complex data into clear, strategic narratives and identify customer pain points and success drivers
10+ years of experience and deep expertise in SQL, Python, R, and data visualization tools (Tableau, Power BI, Qlik), with experience in big data platforms like Snowflake and Athena
Experience translating complex business questions into testable hypotheses, validated through experimentation and data analysis
Ability to deliver insights in a simple, clear, and actionable way to partners across all levels
Experience thriving in agile, interdisciplinary teams, partnering across analytics, engineering, marketing, and product
Experience with digital analytics tools (e.g., Adobe Analytics) and customer sentiment analysis
Expertise in crafting and performing A/B tests, developing robust measurement strategies, and addressing real-world business challenges; Business Transformation Consulting experience is a strong plus
Growth mindset with continuous learning in analytics, data science, and machine learning
Leadership without authority, shaping results and uniting collaborators in an individual contributor role
Bachelor’s degree or equivalent experience in a quantitative or technical field (e.g., Data Analytics, Economics, Statistics, Finance); MBA or MS degree advantageous

Responsibilities

Spearhead data-driven projects that influence business strategy, eliminate customer obstacles, and improve customer experience
Uncover insights by connecting diverse datasets (customer behaviors, transactional history, digital interactions, call transcripts, financial metrics)
Drive strategic decisions and customer-centric outcomes through hypothesis-driven thinking and experimentation
Partner cross-functionally across analytics, engineering, data science, marketing, and product development
Deliver multidisciplinary solutions that benefit Fidelity and its customers, focusing on experimentation and personalization
Work as an indispensable member of the AACI team embedded within Fidelity’s Brokerage business unit in a hybrid onsite capacity (every other week)

Skills

SQL

Python

Tableau

Power BI

Qlik

Snowflake

Athena

Adobe Analytics

data visualization

customer sentiment analysis

Fidelity Investments

Investment management and financial services provider

About Fidelity Investments

Fidelity Investments offers a range of financial services and tools designed to help individuals manage their investments and stay informed about the markets. Their products include mobile applications and market monitoring tools that provide users with real-time market quotes, news, and trading capabilities. For example, the Fidelity Market Monitor for Glass delivers daily market quotes directly to Google Glass, while the Fidelity app for Windows Phone 8 allows users to access news and trading tools on their mobile devices. Additionally, features like the Watch List Visualization for iPad help users track stock price changes over time using a heatmap. What sets Fidelity apart from its competitors is its focus on integrating new technologies and user-friendly interfaces to enhance the investment experience. The goal of Fidelity Investments is to empower individuals with the information and tools they need to make informed financial decisions.

Boston, MassachusettsHeadquarters

1946Year Founded

$120,238.8MTotal Funding

DEBT_FINANCINGCompany Stage

Fintech, Financial ServicesIndustries

10,001+Employees

Benefits

Health Insurance

Mental Health Support

Hybrid Work Options

401(k) Retirement Plan

401(k) Company Match

Unlimited Paid Time Off

Parental Leave

Student Loan Assistance

Tuition Reimbursement

Risks

Loss of key personnel like Gita Bal may impact Fidelity's research capabilities.

Increased competition from Vanguard's new division could draw clients away from Fidelity.

Potential reputational risk from Bitcoin ETF outflows could affect Fidelity's offerings.

Differentiation

Fidelity Labs offers innovative beta products like Market Monitor for Google Glass.

Fidelity's mobile solutions are available on multiple platforms, including Windows Phone and iPad.

Fidelity's Open Limit Order Visualization provides unique insights into order execution proximity.

Upsides

Increased adoption of wearable tech could boost Fidelity's mobile solutions.

Growing interest in Bitcoin ETFs suggests expansion in Fidelity's digital asset offerings.

Rise of AI could benefit Fidelity's data analytics and AI-driven investment strategies.

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