Directeur de la réussite client - Soins de santé numériques

Position Overview

• Location Type: Remote (United States or Canada) / Onsite (Charlottesville (VA), Durham (NC), Columbus (OH), Boston (MA), Vancouver (BC), or Toronto (ON))
• Job Type: Full-time
• Salary: Not specified

As a Client Success Director for a major healthcare digital client at TELUS Digital, you will collaborate on ambitious strategies with key stakeholders, translating them into market-ready products. You’ll position TELUS Digital as a leading partner within the healthcare ecosystem, build strong relationships with leadership, mobilize world-class teams on high-impact projects, and convert innovative ideas into revenue through rapid pilot projects with domain leaders. You’ll work closely with vertical leads and subject matter experts to transform deliverables into marketable offerings. This role is ideal for someone who excels at the intersection of strategy, industrialization, and large-scale delivery, shaping the future of healthcare digital solutions.

Company Information

TELUS Digital is a leading digital solutions and consulting firm and a digital division of TELUS, one of Canada’s largest telecommunications companies. Following the acquisition of WillowTree in January 2023, TELUS Digital has combined forces, offering transformative customer experiences and digital solutions through cutting-edge technology, agile thinking, and a people-centric culture. With a global team spread across North America, South America, Central America, Europe, and APAC, TELUS Digital provides end-to-end expertise in eight key service areas: Digital Product Consulting, Digital Marketing Services, Data & AI, Strategy Consulting, Business Operations Modernization, Enterprise Applications, Cloud Engineering, and Quality Assurance & Testing Engineering. TELUS Digital delivers transparent, reliable, and digital experiences for customers worldwide, supported by the secure infrastructure and reach of its parent company, which generates billions of dollars in revenue.

Responsibilities

• Collaborate with domain and business development leaders to establish a long-term strategic partnership within the TELUS ecosystem.
• Work with TELUS Digital leadership to define strategic direction.
• Mobilize world-class teams on high-impact projects.
• Convert innovative ideas into revenue through rapid pilot projects with domain leaders.
• Work closely with vertical leads and subject matter experts to transform deliverables into marketable offerings.

Requirements

• (No specific requirements listed in the provided text)

Application Instructions

• (No specific application instructions listed in the provided text)