Dir Prevención de Fraudes Medios de Pago at Santander

Queretaro, Queretaro, Mexico

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Not SpecifiedCompensation

Senior (5 to 8 years), Expert & Leadership (9+ years)Experience Level

Full TimeJob Type

UnknownVisa

Banking, Financial ServicesIndustries

Requirements

Mínimo 8 años de experiencia en prevención de fraudes en medios de pago o en instituciones financieras
Experiencia demostrable en operación y control de tarjetas de crédito (TDC) y conocimiento profundo de Visa, MasterCard y American Express
Haber liderado equipos de análisis y monitoreo de alto desempeño en ambientes de gran volumen transaccional
Experiencia en gestión de proveedores, procesadores y comercios afiliados, así como en la implementación de políticas antifraude
Licenciatura en Administración, Economía, Ingeniería, Finanzas o afín
Deseable posgrado o maestría en Gestión de Riesgos, Prevención de Fraudes, o Administración de Negocios
Conocimiento avanzado de [conocimientos técnicos, descripción cortada]

Responsibilities

Diseñar e implementar estrategias preventivas frente a fraudes en medios de pago (tarjetas de crédito, débito y operaciones electrónicas) alineadas con las políticas institucionales y las tendencias del mercado
Supervisar el desempeño del equipo de monitoreo y análisis, garantizando una operación eficiente y oportuna que cubra millones de transacciones diarias bajo esquemas de alto desempeño
Dirigir la revisión y optimización de las reglas operativas para asegurar la detección temprana de fraudes sin afectar la experiencia del cliente
Coordinar acciones con áreas internas y socios externos (procesadores, comercios afiliados, proveedores de servicios, Visa, MasterCard, American Express y otros bancos) para fortalecer el ecosistema de prevención
Analizar tendencias y tipologías de fraude emergente, proponiendo iniciativas innovadoras basadas en inteligencia artificial, analítica avanzada y modelos predictivos
Impulsar proyectos estratégicos que contribuyan a la evolución del modelo de prevención más allá de la operación diaria
Asegurar la integridad de las operaciones y cumplimiento regulatorio, en coordinación con las áreas de Cumplimiento, PLD, Riesgos y Medios de Pago
Liderar sesiones de seguimiento con las áreas de Cards y Payments, promoviendo la mejora continua y la colaboración transversal
Representar a la institución ante foros internos y externos relacionados con prevención de fraude, seguridad transaccional y tendencias del sector financiero

Skills

Key technologies and capabilities for this role

Fraud PreventionPayment FraudRisk ManagementAnalytical IntelligenceTeam LeadershipTransaction MonitoringFraud Detection RulesCredit CardsDebit CardsElectronic PaymentsOperational Optimization

Questions & Answers

Common questions about this position

Is this a remote position or does it require working in an office?

The role is based in Distrito Querétaro, indicating an office presence in that location.

What are the main responsibilities of this role?

Responsibilities include designing fraud prevention strategies for payment methods, supervising monitoring teams, optimizing detection rules, coordinating with internal and external partners, analyzing fraud trends with AI and analytics, and ensuring regulatory compliance.

What skills or experience are required for this position?

The role requires expertise in fraud prevention, team coordination, intelligence analytics, AI and predictive models, regulatory compliance, and collaboration with payment ecosystem partners like Visa and MasterCard.

What is the company culture like at Santander Mexico?

Santander fosters a technology-driven culture valuing disruptive thinking, innovation, client focus, proactive risk management, and multicultural teams sharing 4 languages.

What makes a strong candidate for this Director role?

Strong candidates will have leadership experience in fraud prevention, analytical skills in AI and high-volume transactions, ability to coordinate multidisciplinary teams, and knowledge of payment ecosystems and regulations.

Santander

Provides banking, investment, and insurance services

About Santander

Santander Bank provides a variety of financial services to individuals, small businesses, and large corporations in the United States. Its offerings include savings and checking accounts, loans, credit cards, and investment products. The bank also has specialized services through Santander Investment Services and insurance products via Santander Securities LLC. Santander stands out from its competitors by focusing on community growth, committing $13.6 billion to support initiatives like the 'Cultivate Small Business' program, which aids early-stage entrepreneurs, especially from underrepresented groups. The bank generates revenue through interest on loans, service fees, and commissions, while promoting responsible banking practices and financial education. Santander's goal is to empower individuals and businesses, enhance community prosperity, and provide comprehensive financial solutions.

Boston, MassachusettsHeadquarters

1902Year Founded

$75MTotal Funding

POST_IPO_DEBTCompany Stage

Fintech, Financial ServicesIndustries

10,001+Employees

Benefits

Health, dental, & vision

401k

Flexible PTO

Parental & sick leave

Discounts: technology, travel, auto, fitness, & tuition

Risks

ISO 20022 transition may challenge smaller business partners.

'Quishing' attacks pose a growing threat to consumer security.

Openbank faces competition in the U.S. high-yield savings market.

Differentiation

Santander's Openbank offers a 5.00% APY high-yield savings account nationwide.

The bank's Inclusive Communities Plan pledges $13.6 billion for community initiatives.

Santander's ISO 20022 adoption enhances operational efficiency and data management.

Upsides

Openbank's high-yield savings account attracts more U.S. customers.

Santander's renewable energy financing highlights commitment to sustainable investments.

Proactive cybersecurity measures enhance customer trust and protect digital assets.

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