Digital Energy Specialist at Octopus Energy

Yes, the role is fully remote, with work performed outside standard team hours including evenings, weekends, and holidays.

You will interact with customers primarily outside standard working hours via digital channels, listening to their needs and providing continuous, high-quality support during evenings, weekends, and holidays.

Octopus Energy has a unique, human-centered culture that avoids bureaucracy, treats employees and customers like family with patience and kindness, and fosters an enthusiastic, determined, and curious team passionate about revolutionizing the energy sector.

The position supports customers mainly outside standard team working hours, including evenings, weekends, and holidays, to ensure continuous assistance.

Strong candidates are motivated individuals who share Octopus Energy's values, embrace challenges in a fast-paced environment, treat customers with patience and kindness, and are eager to learn, ask questions, share ideas, and drive change.