Digital Data Analyst at Vonage

Bengaluru, Karnataka, India

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Not SpecifiedCompensation

Mid-level (3 to 4 years)Experience Level

Full TimeJob Type

UnknownVisa

Technology, Digital MarketingIndustries

Requirements

3+ years in an analytical role, preferably in lead or order-generation websites
Experience with Adobe Analytics, Adobe Customer Journey Analytics; with extensive experience in translating raw data into easily understandable visualizations
Strong problem-solving skills, attention to detail, and ability to extract insights from fragmented data
Bachelor's degree in Mathematics, Economics, Finance, or a related field

Responsibilities

Performance Analysis & Insights: Analyze digital conversion and behavioral data to generate insights and recommendation Marketing team read-outs
Reporting & Automation: Build dashboards in Adobe CJA and Adobe Analytics; automate reporting, and unify data sources
Deep Dive Analysis: Create use-case driven reporting based on ad-hoc requests from across the Digital Marketing team
Collaboration: Work closely with BI, engineering, content, and channel teams to ensure insights drive real change
Performance Monitoring: Oversee real-time web performance and troubleshoot issues with engineering and strategy teams

Skills

Adobe Analytics

Adobe Customer Journey Analytics

Data Visualization

Web Analytics

Dashboard Building

Performance Analysis

Data Automation

Behavioral Analytics

Vonage

Cloud-based communication services for businesses

About Vonage

Vonage provides cloud-based communication services to businesses of all sizes, from small startups to large enterprises. Its main offering is the Communications Platform as a Service (CPaaS), which allows companies to integrate voice, messaging, video, and data capabilities directly into their applications and processes. This integration helps businesses enhance customer engagement and streamline internal communications. Additionally, Vonage offers Unified Communications as a Service (UCaaS), which combines various communication tools into one platform, and Contact Center as a Service (CCaaS), which focuses on advanced customer service solutions. Unlike many competitors, Vonage operates on a subscription-based model, supplemented by usage-based fees, ensuring a steady income while allowing flexibility for clients. The goal of Vonage is to modernize communication infrastructure for businesses across various industries, improving their operational efficiency and customer service.

Holmdel Township, New JerseyHeadquarters

2001Year Founded

$361.9MTotal Funding

IPOCompany Stage

Consulting, Enterprise SoftwareIndustries

1,001-5,000Employees

Benefits

Remote Work Options

Hybrid Work Options

Risks

Leadership changes may disrupt strategic continuity at Vonage.

Regulatory pressures in India could challenge the Airtel partnership.

Adoption hurdles may slow the transition from SMS to Rich Communications Services.

Differentiation

Vonage offers a flexible portfolio of cloud-based communication applications and APIs.

The company provides CPaaS, UCaaS, and CCaaS solutions for diverse business needs.

Vonage's subscription and usage-based revenue model ensures financial stability and growth.

Upsides

Increased demand for integrated communication solutions boosts CPaaS and UCaaS markets.

Partnership with Airtel Business opens opportunities in the growing Indian market.

Collaboration with SAP enhances Vonage's competitive edge in AI-driven solutions.

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