Digital Content Associate at Via

New York, New York, United States

Via Logo
Not SpecifiedCompensation
Entry Level & New GradExperience Level
Full TimeJob Type
UnknownVisa
Transportation, Biotechnology, MarketingIndustries

Requirements

  • Minimum of 1 year of experience in social media management, digital marketing, or content strategy for B2B or mission-driven organizations
  • Proven track record of managing and growing professional B2B audiences across social channels, particularly LinkedIn and Twitter/X and website visitors
  • Exceptional writing and editing skills with the ability to quickly craft polished, professional, and engaging copy
  • Ability to experiment with voice and tone to find the right fit
  • Fluency in using social media scheduling and analytics tools
  • Ability to interpret metrics and optimize content accordingly
  • Highly organized with meticulous attention to detail and a proactive approach to project management
  • Ability to translate complex technology, policy, or impact-driven work into accessible, engaging, and human-centered content
  • Self-starter who thrives in a fast-paced, mission-driven work environment

Responsibilities

  • Develop and execute strategy: Define and own the overarching digital content strategy that aligns with Via's business goals, product launches, and regional marketing initiatives
  • Maintain and evolve Via's brand voice and editorial guidelines across all digital platforms, ensuring a cohesive and engaging narrative
  • Own the end-to-end execution of our social media calendar, including scheduling, publishing, and ensuring content consistency across all channels
  • Draft and edit engaging, on-brand copy for daily posts across LinkedIn, Twitter/X, and other key platforms
  • Actively monitor social channels for mentions, news, and relevant conversations
  • Engage with followers, partners, and the public in a timely, professional, and on-brand manner
  • Assist in tracking and reporting on platform key performance indicators (KPIs)
  • Gather data, analyze performance trends, and help generate insights to inform future strategy
  • Coordinate with the Design team to manage and organize visual assets (photos, graphics, videos) to ensure timely delivery and proper platform formatting
  • Stay current on industry news, competitor activity, and platform updates, bringing fresh ideas and best practices to the team

Skills

Copywriting
Content Strategy
Social Media Marketing
Content Curation
Brand Voice
Digital Marketing
Communication

Via

Digital transportation solutions and network optimization

About Via

Via improves transportation systems by creating efficient digital networks for various clients, including urban and rural residents, corporate employees, students, and patients. Their TransitTech technology offers flexible mobility solutions that enhance convenience and efficiency while reducing costs, especially in student transit. Via also provides planning and scheduling services through their Remix platform, along with the Citymapper for Cities app, which offers insights to strengthen transit networks. The company's goal is to leverage digital technology to enhance transportation efficiency and improve the overall rider experience.

New York City, New YorkHeadquarters
2012Year Founded
$862.9MTotal Funding
LATE_VCCompany Stage
Automotive & Transportation, Consulting, HealthcareIndustries
1,001-5,000Employees

Benefits

Competitive salaries and equity packages.
Health and wellness benefits.
Local volunteer opportunities.
Support for all new parents.
Learning opportunities through our Via-Versity.
Employee Resource Groups.

Risks

Increased competition from AI-integrated transit solutions could challenge Via's market position.
Potential regulatory scrutiny may complicate Via's acquisition of Citymapper.
Expansion in underserved zones may face logistical challenges or community pushback.

Differentiation

Via transforms rigid transit systems into dynamic, on-demand networks.
Via's TransitTech serves diverse clients, from urban dwellers to rural residents.
Via's Citymapper for Cities app provides comprehensive passenger insights.

Upsides

Via's partnership with King County Metro addresses first- and last-mile transit needs.
Microtransit pilot programs with Summit County highlight Via's innovative solutions.
Via's potential acquisition of Citymapper could enhance its Mobility as a Service offerings.

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