DevOps Engineer

Employment Type: Full time Location Type: Remote (indicated by #LI-Remote) Salary: Not specified

Position Overview

As a DevOps Engineer, you will ensure around-the-clock continuity for critical Zoom Meeting Infrastructure by designing and implementing new systems. You will collaborate with engineers across the US, India, and China to enhance Zoom's web deployment processes and optimize web services, including high availability and disaster recovery. Your role will involve driving improvements in how we manage and organize web services to maintain robust and reliable infrastructure.

About the Team

Engineering Operations is the driving force behind the seamless functionality and continuous innovation that define the platform's unparalleled user experience. The team manages the infrastructure that runs Zoom Meeting, Zoom Contact Center, Zoom Virtual Agent, and Zoom Workforce Management. By employing robust operational strategies, they guarantee the stability and security of Zoom's infrastructure, allowing millions of users worldwide to connect effortlessly.

Requirements

• Demonstrate knowledge of various Linux distributions, like Centos and Ubuntu.
• Experience with MySQL, NoSQL (Mongo/Dynamo DB) and strong troubleshooting skills.
• Proficiency with continuous integration and deployment tools like Jenkins and Argo CD.
• Hands-on experience with configuration management and infrastructure-as-code tools such as Ansible and Terraform.
• Experience with cloud technologies, preferably AWS.
• Demonstrate effective troubleshooting skills in production environments.
• Experience with microservices architecture and orchestration tools, including Kubernetes (K8s) and ECS.
• Show passion about automating processes to reduce deployment time and enhance efficiency.

Responsibilities

• Ensure around-the-clock continuity for critical Zoom Meeting Infrastructure.
• Design and implement new systems.
• Collaborate with engineers across the US, India, and China.
• Enhance Zoom's web deployment processes.
• Optimize web services, including high availability and disaster recovery.
• Drive improvements in managing and organizing web services.
• Maintain robust and reliable infrastructure.

Ways of Working

Our structured hybrid approach is centered around our offices and remote work environments. The work style of each role, Hybrid, Remote, or In-Person is indicated in the job description/posting.

Benefits

As part of our award-winning workplace culture and commitment to delivering happiness, our benefits program offers a variety of perks, benefits, and options to help employees maintain their physical, mental, emotional, and financial health; support work-life balance; and contribute to their community in meaningful ways. Click Learn for more information.

About Us

Zoomies help people stay connected so they can get more done together. We set out to build the best collaboration platform for the enterprise, and today help people communicate better with products like Zoom Contact Center, Zoom Phone, Zoom Events, Zoom Apps, Zoom Rooms, and Zoom Webinars.

We’re problem-solvers, working at a fast pace to design solutions with our customers and users in mind. Find room to grow with opportunities to stretch your skills and advance your career in a collaborative, growth-focused environment.

Our Commitment

At Zoom, we believe great work happens when people feel supported and empowered. We’re committed to fair hiring practices that ensure every candidate is evaluated based on skills, experience, and potential. If you require an accommodation during the hiring process, let us know—we’re here to support you at every step.

If you need assistance navigating the interview process due to a medical disability, please submit an Accommodations Request Form and someone from our team will reach out soon. This form is solely for applicants who require an accommodation due to a qualifying medical disability. Non-accommodation-related requests, such as application follow-ups or technical issues, will not be addressed.