DevOps Engineer (Canada, Remote)

Position Overview

• Location Type: Remote
• Job Type: Full-Time
• Salary: CA$123.6K - CA$187.9K

Hive brings people together through unforgettable live experiences. We make it easy for promoters to build strong connections with their audiences via our industry-leading platform. Our Engineering Team owns the code and infrastructure that lets our customers achieve meaningful results with our product, simply, and intuitively. We process high-volume, real-time data from over 20 integrations (including Ticketmaster and Shopify), manage and query billions of customer data points, and deliver over 100 million emails and SMS messages monthly to our clients' customers. Our developers focus on delivering the right product iterations with speed and precision—building minimum viable products, deploying to production multiple times daily, gathering customer feedback, and refining continuously. We’re seeking a DevOps Engineer to join our growing team and focus on Infrastructure as Code, Security, and Business Continuity planning. Our technologies hosted on AWS include Python, React, Redis, Mongo, SQL, Elasticsearch, and others.

Requirements

• At least 6 years of experience in Infrastructure/DevOps/Site Reliability
• At least 3 years experience with AWS
• Familiarity with maintaining uptime KPIs on critical systems
• Expert with Linux, Kubernetes, and containerized services
• Experience scaling complex cloud native environments
• Experience with as many of our existing technologies as possible: AWS, Kubernetes, Docker, Terraform, Atlantis, DataDog, Redis, MongoDB, Elasticsearch, RDS, Grafana, Sentry, Nginx

Responsibilities

• Enhance the stability, resilience, and availability of critical services, ensuring optimal performance and minimize downtime across all systems.
• Develop and implement strategies for scalable and repeatable infrastructure, observability, and monitoring that support the organization's growth and expansion.
• Be the subject matter expert for all things infrastructure.
• Promote a culture of continuous improvement by driving initiatives and guiding fellow engineers in your area of expertise.
• Collaborate with cross-functional teams to implement and maintain security and compliance initiatives, including SOC2 requirements, ensuring infrastructure and processes align with best practices.
• Assist in establishing clear incident management baselines, including defining metrics and setting targets, to effectively measure and improve response times and overall system stability.
• Creating and maintaining documentation for infrastructure and application components, including installation, configuration, and troubleshooting guides.
• Contribute to shaping the organization's strategic direction by providing valuable insights and recommendations based on industry trends, best practices, and technical expertise.

Application Instructions

• (Details are missing in the provided job description)

Company Information

• Hive exists to help live events grow.
• We make it easy for promoters to build strong connections with their audiences via our industry-leading platform.