Developer Communications & Community Manager at OpenAI

San Francisco, California, United States

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$275,000 – $275,000Compensation

Mid-level (3 to 4 years), Senior (5 to 8 years)Experience Level

Full TimeJob Type

UnknownVisa

Artificial Intelligence, TechnologyIndustries

Requirements

7+ years of experience in developer relations, developer marketing, or developer communications
Track record of designing and scaling developer programs
Strong understanding of AI startup landscape, technical concepts, and developer workflows
Experience fostering and managing communities online and offline, with empathy for developers and fluency in their needs
Exceptional written and verbal communication skills; capable of conveying complex technical concepts clearly
Strong project management and cross-functional collaboration skills
Ability to thrive in a fast-paced environment with competing priorities
Creative instincts and an eye for trends in developer culture; strong taste and ability to identify what resonates with developers
Nice to have: Ability to code and/or fluency in SQL

Responsibilities

Own and operate the Developer Labs & Early Access program end-to-end, including cohort selection, onboarding, support, insight synthesis, and experience quality
Partner with Product Ops and technical teams to translate program insights into clear product feedback and ensure the developer perspective is represented in decision-making
Collaborate with Social, Marketing, and DevEx to create high-impact launch and momentum content that clarifies product value for developers
Manage engagement across OpenAI’s developer community platforms, ensuring they remain high-signal, inclusive, and valuable
Act as the primary steward of the developer voice, bringing community insights to product and cross-functional teams to shape narrative and experience
Grow engagement with emerging developer communities, particularly around Codex, open-weight models, and new developer surfaces
Own relationships with developer influencers and early-access participants, fostering trusted partnerships and meaningful visibility opportunities
Co-create tutorials, demos, walkthroughs, and narrative content with advanced developers that showcase real-world workflows and inspire adoption

Skills

Key technologies and capabilities for this role

Community ManagementDeveloper RelationsProgram ManagementContent CreationEvent PlanningStakeholder PartnershipInsight SynthesisProduct Feedback

Questions & Answers

Common questions about this position

What is the salary for this Developer Communications & Community Manager role?

The salary is $275K.

Is this role remote or based in an office?

This role is based in San Francisco, CA, with a hybrid work model of 3 days in the office per week. OpenAI offers relocation assistance to new employees.

What experience is required for this position?

Candidates need 7+ years of experience in developer relations, developer marketing, or developer communications, along with a track record of success in these areas.

What is the team like at OpenAI for this role?

The role reports into the Head of Platform & Research Comms and partners closely with Developer Experience, Research, Product, Product Marketing, Communications, and regional teams. The Communications team supports OpenAI's mission by explaining its technology, values, and approach to safely building powerful AI.

What makes a strong candidate for this Developer Communications & Community Manager role?

A strong candidate has 7+ years in developer relations, developer marketing, or developer communications with a proven track record, and experience building developer ecosystems, managing programs like early-access, and partnering cross-functionally.

OpenAI

Develops safe and beneficial AI technologies

About OpenAI

OpenAI develops and deploys artificial intelligence technologies aimed at benefiting humanity. The company creates advanced AI models capable of performing various tasks, such as automating processes and enhancing creativity. OpenAI's products, like Sora, allow users to generate videos from text descriptions, showcasing the versatility of its AI applications. Unlike many competitors, OpenAI operates under a capped profit model, which limits the profits it can make and ensures that excess earnings are redistributed to maximize the social benefits of AI. This commitment to safety and ethical considerations is central to its mission of ensuring that artificial general intelligence (AGI) serves all of humanity.

San Francisco, CaliforniaHeadquarters

2015Year Founded

$18,433.2MTotal Funding

LATE_VCCompany Stage

AI & Machine LearningIndustries

1,001-5,000Employees

Benefits

Health insurance

Dental and vision insurance

Flexible spending account for healthcare and dependent care

Mental healthcare service

Fertility treatment coverage

401(k) with generous matching

20-week paid parental leave

Life insurance (complimentary)

AD&D insurance (complimentary)

Short-term/long-term disability insurance (complimentary)

Optional buy-up life insurance

Flexible work hours and unlimited paid time off (we encourage 4+ weeks per year)

Annual learning & development stipend

Regular team happy hours and outings

Daily catered lunch and dinner

Travel to domestic conferences

Risks

Elon Musk's legal battle may pose financial and reputational challenges for OpenAI.

Customizable ChatGPT personas could lead to privacy and ethical concerns.

Competitors like Anthropic raising capital may intensify market competition.

Differentiation

OpenAI's capped profit model prioritizes ethical AI development over unlimited profit.

OpenAI's AI models, like Sora, offer unique video creation from text descriptions.

OpenAI's focus on AGI aims to create AI systems smarter than humans.

Upsides

OpenAI's $6.6 billion funding boosts its AI research and computational capacity.

Customizable ChatGPT personas enhance user engagement and satisfaction.

OpenAI's 'Operator' AI agent could revolutionize workforce automation by 2025.

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