Desktop Technician at Spry Methods

Herndon, Virginia, United States

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Not SpecifiedCompensation

Mid-level (3 to 4 years)Experience Level

Full TimeJob Type

UnknownVisa

Information Technology, CybersecurityIndustries

Requirements

4+ years of experience in a Windows IT Services End-user support or Endpoint Administrator role
Experience in vulnerability assessment and management
Familiarity with security tools and technologies such as Nessus, MECM, and Intune
Excellent problem-solving skills and attention to detail
Ability to work effectively both independently and as part of a team
Strong communication and interpersonal skills
Location Requirement: Must be available to be in office in Herndon at least 4 days a week (may change with business needs)

Responsibilities

Regularly monitor vulnerability scans performed on systems and applications
Mitigate found vulnerabilities by contacting users and remoting into laptops to perform patching
Identify and document security vulnerabilities and recommend appropriate remediation strategies
Work closely with IT teams to ensure vulnerabilities are promptly addressed and mitigated
Develop and maintain vulnerability management procedures and documentation
Conduct security assessments and audits to ensure compliance with security policies and standards
Stay informed about emerging security threats, technologies, and best practices
Provide support during security audits and assessments by third-party entities
Provide technical support to users when needed
Provide office A/V support when needed
Work within Intune and SCCM
Answer tier 3 helpdesk tickets
Support the Asset Management team when needed, including creating/updating asset records and distributing assets to Herndon employees

Skills

Key technologies and capabilities for this role

WindowsSCCMIntuneNessusMECMVulnerability AssessmentPatch ManagementEndpoint ManagementAV SupportAsset Management

Questions & Answers

Common questions about this position

Is this a remote position or does it require office work?

The role requires being in the office in Herndon at least 4 days a week, though this may change with business needs.

What experience is required for this Desktop Technician role?

Candidates need 4+ years of experience in Windows IT Services End-user support or Endpoint Administrator role, plus experience in vulnerability assessment and management.

What tools or technologies should I be familiar with for this position?

Familiarity with security tools and technologies such as Nessus, MECM, and Intune is required, along with working within Intune and SCCM.

What salary or compensation does this role offer?

This information is not specified in the job description.

What soft skills are important for success in this role?

Excellent problem-solving skills, attention to detail, ability to work independently and as part of a team, and strong communication and interpersonal skills are essential.

Spry Methods

Provides IT and cybersecurity solutions

About Spry Methods

Spry Methods delivers IT and cybersecurity solutions primarily to enterprise and government sectors. Their services include cybersecurity management, intelligence operations, data assurance, IT infrastructure support, software development, and program management. These services work by implementing streamlined security processes and integrated IT operations to protect clients' assets and improve efficiency. Unlike many competitors, Spry Methods emphasizes high-quality service delivery, certified by ISO 9001:2015 and CMMI Level 3, which enhances their reliability. The company's goal is to transform clients' operations in the digital world, making them more secure and efficient while maintaining a strong focus on recruiting top talent to ensure effective solutions.

McLean, VirginiaHeadquarters

2001Year Founded

VENTURE_UNKNOWNCompany Stage

Government & Public Sector, Enterprise Software, CybersecurityIndustries

51-200Employees

Risks

Emerging cybersecurity firms offer innovative solutions at lower costs, threatening Spry's market share.

Rapid AI-driven cyber threat evolution requires Spry to continuously invest in new technologies.

Potential changes in government contracting policies could impact Spry's future revenue streams.

Differentiation

Spry Methods holds ISO 9001:2015 and CMMI Level 3 certifications, ensuring quality service.

The company offers comprehensive IT and cybersecurity solutions for enterprise and government sectors.

Spry Methods secured the CIO SP3 Small Business Contract, highlighting its government service capability.

Upsides

Increased federal budget for cybersecurity offers more government contract opportunities for Spry.

Growing demand for AI-driven cybersecurity tools aligns with Spry's service offerings.

Hybrid work models require enhanced IT support, matching Spry's expertise.

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