Designer Dedicated Salesperson - Akris Women's Ready to Wear - The Mall at Green Hills at Nordstrom

Nashville, Tennessee, United States

Nordstrom Logo
Not SpecifiedCompensation
Junior (1 to 2 years)Experience Level
Part TimeJob Type
UnknownVisa
Retail, FashionIndustries

Requirements

  • Excellent communication and interpersonal skills to establish rapport with customers to cultivate relationships
  • The ability to excel in a competitive team environment
  • The ability to prioritize multiple tasks in a fast-paced environment
  • The ability to work a flexible schedule based on business needs
  • The ability to read sales reporting in relation to goals
  • Understand how to educate customers on new and emerging brands, suggesting based on what will work for them
  • Confidence with high/low price points and the ability to showcase to customers the value of the item and how it completes their entire wardrobe
  • A strong understanding of customer’s holistic wardrobe and style, along with a high degree of organization, to be able to strategically follow up and advice on what they will need to complete their wardrobe
  • Physical ability for continuous movement for 6-8 hours per shift, including frequent bending, twisting, squatting, flexing, reaching, grasping, fine manipulation, pushing, pulling, handling bulky/awkward items, lifting up to 10 pounds regularly and 25 pounds occasionally

Responsibilities

  • Set and achieve sales goals, for both in-store and digital selling with effective use of selling tools (inclusive of text and social media), and reservations
  • Build lasting relationships with customers
  • Give the best service to customers on their terms, which may require flexibility to perform work/duties in other departments or brands
  • Provide honest and confident feedback to customers about style, fit, and the value the piece will bring to their wardrobe
  • Seek fashion and product knowledge, including attending meetings and trainings, to build expertise
  • Build relationships with other DSAs, Stylists, and surrounding departments by conducting DSA-run product knowledge meetings
  • Provide valid product feedback to DM to help better the assortment received at your store
  • Drive predictable business through appointment-based selling during event and non-event timeframes
  • Work with the team to keep the department customer ready, including stocking, re-merchandising, display, price markdowns, merchandise transfers, and cleaning
  • Grow sales by opening new Nordstrom Rewards program accounts

Skills

Key technologies and capabilities for this role

SalesCustomer ServiceMerchandisingProduct KnowledgeSocial Media SellingDigital SellingFashion StylingClient Relationship BuildingAppointment Selling

Questions & Answers

Common questions about this position

What is the work schedule like for this position?

The hours and schedule will vary by week depending on business needs, and candidates must have the ability to work a flexible schedule.

What salary or compensation does this role offer?

This information is not specified in the job description.

What key skills are required for the Designated Selling Associate role?

Required skills include excellent communication and interpersonal skills, ability to excel in a competitive team environment, prioritizing multiple tasks in a fast-paced setting, reading sales reporting, and understanding customer wardrobes to provide styling advice.

What is the team environment like at Nordstrom for this role?

The role thrives in a competitive team environment where you build relationships with other DSAs, Stylists, and surrounding departments, and conduct product knowledge meetings.

What makes a strong candidate for this Designer Dedicated Salesperson position?

Strong candidates are passionate about fashion, have excellent communication skills to build customer relationships, excel in competitive sales environments, can multitask in fast-paced settings, and possess deep product and styling knowledge.

Nordstrom

Retailer offering clothing and accessories

About Nordstrom

Nordstrom is a retail company that focuses on providing a wide range of clothing, shoes, and accessories for men, women, and children. The company operates department stores and an online platform where customers can shop for various brands and styles. Nordstrom emphasizes a strong customer service experience, encouraging employees to take initiative and develop their careers within the organization. Unlike many competitors, Nordstrom fosters a culture of leadership and personal growth among its staff, which contributes to a dedicated and motivated workforce. The company's goal is to create a positive shopping experience while also being committed to environmental sustainability and community support.

Seattle, WashingtonHeadquarters
N/AYear Founded
$16MTotal Funding
N/ACompany Stage
Consumer GoodsIndustries
10,001+Employees

Benefits

Health Insurance
Dental Insurance
Life Insurance
Disability Insurance
401(k) Retirement Plan

Risks

Increased competition from online retailers like Amazon may impact Nordstrom's market share.
Economic uncertainty could reduce consumer spending on luxury items, affecting sales.
Expansion into international markets exposes Nordstrom to geopolitical and currency risks.

Differentiation

Nordstrom emphasizes employee empowerment and career growth within the company.
The company is committed to environmental sustainability and community support.
Nordstrom's experiential retail approach includes pop-up shops and exclusive collaborations.

Upsides

Nordstrom Rack is expanding with new locations in West End and Lubbock by 2025.
The Nordy Club enhances customer savings and loyalty through exclusive benefits.
Strategic collaborations, like with DXL Big + Tall, expand Nordstrom's customer base.

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