Designated Selling Associate - Moncler - Women's Ready to Wear - Washington Square at Nordstrom

Tigard, Oregon, United States

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Not SpecifiedCompensation

Entry Level & New GradExperience Level

Full TimeJob Type

UnknownVisa

Retail, FashionIndustries

Requirements

Excellent communication and interpersonal skills to establish rapport with customers and cultivate relationships
Ability to excel in a competitive team environment
Ability to prioritize multiple tasks in a fast-paced environment
Ability to work a flexible schedule based on business needs
Ability to read sales reporting in relation to goals
Understanding of how to educate customers on new and emerging brands, suggesting based on what will work for them
Confidence with high/low price points and ability to showcase to customers the value of the item and how it completes their entire wardrobe
Strong understanding of customer’s holistic wardrobe and style, along with a high degree of organization, to strategically follow up and advise on wardrobe completion
Physical ability for continuous movement 6-8 hours per shift, including frequent bending, twisting, squatting, flexing, reaching, grasping, fine manipulation, pushing, pulling, handling bulky/awkward items, lifting up to 10 pounds regularly and 25 pounds occasionally

Responsibilities

Set and achieve sales goals for in-store and digital selling using tools like text, social media, and reservations
Build lasting relationships with customers
Provide the best service to customers on their terms, including flexibility to perform duties in other departments or brands
Provide honest and confident feedback to customers about style, fit, and wardrobe value
Seek fashion and product knowledge through meetings and trainings to build expertise
Build relationships with other DSAs, Stylists, and surrounding departments by conducting DSA-run product knowledge meetings
Provide valid product feedback to DM to improve store assortment
Drive predictable business through appointment-based selling during event and non-event timeframes
Work with the team to keep the department customer-ready, including stocking, re-merchandising, display, price markdowns, merchandise transfers, and cleaning
Grow sales by opening new Nordstrom Rewards program accounts

Skills

Key technologies and capabilities for this role

salescustomer serviceproduct knowledgemerchandisingrelationship buildingfashion trendsdigital sellingsocial mediastylinginventory management

Questions & Answers

Common questions about this position

What is the work schedule like for this position?

The hours and schedule for this position will vary by week depending on business needs, and it requires the ability to work a flexible schedule.

What key skills are required for the Designated Selling Associate role?

Required skills include excellent communication and interpersonal skills, the ability to excel in a competitive team environment, prioritizing multiple tasks in a fast-paced setting, reading sales reporting, and understanding customer wardrobes to provide styling advice.

What does a typical day look like for a DSA?

A typical day involves setting and achieving sales goals, building customer relationships, providing service across departments if needed, offering style advice, seeking product knowledge through trainings, running product meetings, maintaining the department, and growing Nordstrom Rewards accounts.

What makes a strong candidate for this DSA position?

Strong candidates are passionate about fashion, thrive in sales environments, excel at building customer relationships, perform well in competitive teams, and demonstrate confidence in high-end selling with deep product and style knowledge.

Is this a full-time position, and what about compensation?

This information is not specified in the job description.

Nordstrom

Retailer offering clothing and accessories

About Nordstrom

Nordstrom is a retail company that focuses on providing a wide range of clothing, shoes, and accessories for men, women, and children. The company operates department stores and an online platform where customers can shop for various brands and styles. Nordstrom emphasizes a strong customer service experience, encouraging employees to take initiative and develop their careers within the organization. Unlike many competitors, Nordstrom fosters a culture of leadership and personal growth among its staff, which contributes to a dedicated and motivated workforce. The company's goal is to create a positive shopping experience while also being committed to environmental sustainability and community support.

Seattle, WashingtonHeadquarters

N/AYear Founded

$16MTotal Funding

N/ACompany Stage

Consumer GoodsIndustries

10,001+Employees

Benefits

Health Insurance

Dental Insurance

Life Insurance

Disability Insurance

401(k) Retirement Plan

Risks

Increased competition from online retailers like Amazon may impact Nordstrom's market share.

Economic uncertainty could reduce consumer spending on luxury items, affecting sales.

Expansion into international markets exposes Nordstrom to geopolitical and currency risks.

Differentiation

Nordstrom emphasizes employee empowerment and career growth within the company.

The company is committed to environmental sustainability and community support.

Nordstrom's experiential retail approach includes pop-up shops and exclusive collaborations.

Upsides

Nordstrom Rack is expanding with new locations in West End and Lubbock by 2025.

The Nordy Club enhances customer savings and loyalty through exclusive benefits.

Strategic collaborations, like with DXL Big + Tall, expand Nordstrom's customer base.

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