Head of UX Research
Eli Lilly and CompanyFull Time
Expert & Leadership (9+ years)
Candidates must possess at least 5 years of experience in quantitative and qualitative research, coupled with 4 years of data analysis experience, including survey data and behavioral analytics. A minimum of 3 years of professional user experience research in a corporate setting is required, with 7+ years of management experience in UX research and 4+ years of influencing senior executives being preferred qualifications.
The Design Research Lead will collaborate with product managers, designers, and engineers to define learning needs, research agendas, and roadmaps, while tracking research questions and insights within their portfolio. They will prioritize research activities, including primary research, knowledge mapping, assessments, and testing, based on business unit strategy and needs. The role involves mentoring junior team members, maturing the research practice, and leveraging a network of partnerships to foster collaboration and share solutions across the organization. Responsibilities also include presenting work to various levels and job functions, integrating design frameworks, data, and research insights to influence strategic decision-making.
Offers diverse financial products and services
Capital One provides a variety of financial services aimed at making banking accessible and easy for everyone. The company offers products such as credit cards, savings accounts, car loans, and business checking accounts, catering to both individual consumers and small businesses primarily in the United States. Capital One's approach includes user-friendly banking solutions with no fees or minimums for checking accounts, allowing customers to manage their finances more effectively. They generate revenue through interest on loans, credit card fees, and investment banking services. What sets Capital One apart from its competitors is its strong commitment to financial inclusion and literacy, demonstrated through community partnerships and educational initiatives, such as collaborations with Khan Academy. The company's goal is to create a more inclusive financial system and empower customers with the knowledge and tools they need to make informed financial decisions.