Deployment Engineer at Pickle Robot

Salt Lake City, Utah, United States

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Not SpecifiedCompensation

Junior (1 to 2 years), Mid-level (3 to 4 years)Experience Level

Full TimeJob Type

UnknownVisa

Logistics, Robotics, Warehouse AutomationIndustries

Requirements

Analytical, technical, and problem-solving skills applicable to real-world solutions
Organization and time management skills, with ability to cope with fluctuating workloads and high-stress situations
Familiarity with Linux, Python, and Git-based version control
Experience with cloud-based technologies and databases (a plus)
Basic mechanical and electrical repair skills (tinkerer mindset)
General understanding of network topologies such as VPNs, firewalls, and routers
Ability to write tools and scripts to automate repetitive tasks
Experience reading debug output, recording logs, and information on software bugs
Undergraduate-level understanding of engineering physics and design principles (via degree or equivalent real-world experience)
Experience in services or deployment engineering positions (a plus)
Excellent written and oral communication skills, ability to run meetings and summarize results for wider audiences
Spanish language proficiency (extremely valuable/big plus)
Fast learner and independent thinker
Ability to build alliances, integrate with teams, and be seen as a trusted teammate by customers and internal teams
Willingness to grow with the company and take on leadership roles

Responsibilities

Deploy and install automation solutions, including industrial robot arms, software, and auxiliary hardware
Support product testing and launch by working with product management and engineering teams on understanding customer needs, developing test instrumentation, executing testing, and analyzing results
Write documentation on product operating and testing procedures
Support manufacturing and engineering design with Design for Deployment and Design for Reliability feedback and data analysis from the field
Provide on-call technical support to customers post-deployment
Conduct on-site integration and test activities and evaluate post go-live performance metrics
Introduce and walk through new features with customers directly for timely feedback to software and hardware teams
Serve as the primary field point of contact for customers, doing whatever it takes to keep them happy and build trust, integrating into their processes
Facilitate engineering interactions and support sales and marketing efforts as the front-facing point of contact on-site
Execute field retrofits
Work with mechanical, electrical, and software engineers on troubleshooting field issues
Lead implementation of robots in logistics warehouses, collaborating with engineering and go-to-market teams

Skills

Key technologies and capabilities for this role

RoboticsHardware InstallationSoftware IntegrationProduct TestingTest InstrumentationData AnalysisTechnical DocumentationCustomer SupportOn-site IntegrationSpanish

Questions & Answers

Common questions about this position

What is the salary for the Deployment Engineer position?

This information is not specified in the job description.

Is this a remote position, or is travel required?

This information is not specified in the job description.

What technical skills are required for this role?

Required skills include familiarity with Linux, Python, and git-based version control, basic mechanical and electrical repair skills, and a general understanding of network topologies such as VPNs, firewalls, and routers.

What is the company culture like for Deployment Engineers?

The role emphasizes being a fast learner and independent thinker who builds alliances, integrates seamlessly with teams and customers, and is willing to do whatever it takes to keep customers happy while growing into leadership roles.

What makes a strong candidate for this Deployment Engineer role?

Strong candidates have analytical, technical, and problem-solving skills for real-world solutions, organization and time management abilities to handle fluctuating workloads and high-stress situations, plus fluency in Spanish is a big plus.

Pickle Robot

Develops robots for warehouse unloading tasks

About Pickle Robot

Pickle Robot develops robots that help with unloading tasks in warehouse loading docks. Their robots are designed to assist human workers by taking on the physically demanding job of unloading trucks and containers, which helps to reduce physical strain and improve productivity. The robots operate in a way that complements human efforts, making the unloading process more efficient and safer. Unlike many competitors, Pickle Robot focuses specifically on the logistics and e-commerce sectors, offering solutions that can be sold or leased to clients. The company generates revenue through the sale of robotic units, maintenance services, and software licensing, aiming to enhance the efficiency of warehouse operations.

Cambridge, MassachusettsHeadquarters

2018Year Founded

$99.7MTotal Funding

SERIES_BCompany Stage

Robotics & Automation, AI & Machine LearningIndustries

51-200Employees

Benefits

Healthcare

401k

Snacks and cold brew

Competitive pay

Equity stakes

Risks

Competition from established companies like Boston Dynamics threatens market share.

Supply chain constraints may delay new robot deployments.

Rapid AI advancements could render current offerings obsolete if innovation lags.

Differentiation

Pickle Robot offers low-cost, collaborative robots for e-commerce supply chain automation.

Their robots work alongside humans, reducing physical strain and increasing productivity.

Pickle Robot's focus is on unloading tasks, enhancing efficiency in logistics operations.

Upsides

Recent $50M Series B funding boosts development and market expansion efforts.

Partnership with Yusen Logistics enhances container unloading efficiency and worker safety.

Growing demand for automation in e-commerce logistics supports Pickle Robot's market potential.

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