Demand and Orders Analyst at Caterpillar Inc.

Santa Catarina, Nuevo Leon, Mexico

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Not SpecifiedCompensation

Junior (1 to 2 years), Mid-level (3 to 4 years)Experience Level

Full TimeJob Type

UnknownVisa

Supply Chain, Logistics, ManufacturingIndustries

Requirements

Degree in Industrial Engineering or related Supply Chain field
Fluent English (Advanced)
Advanced knowledge of data gathering and analysis methodologies and technologies
Advanced Office Suite Management (Excel)
Ability to oversee data collection and analysis activities within an organization
Skill in documenting data sources and validating the accuracy of data analysis by assessing strengths and limitations of methods used
Proficiency in implementing procedures and policies within data processing functions
Capability to train others on improving the validity and reliability of data used in various analyses
Familiarity with industry best practices in data gathering and analysis
Ability to contribute to the development and execution of short-term operational plans
Capacity to anticipate changes and adapt plans accordingly to maintain alignment with production goals
Skill in monitoring work progress against established plans to ensure timely achievement of objectives
Proficiency in identifying and reporting variances, and implementing corrective actions as agreed
Capability to develop tactical plans within assigned areas of responsibility, under guidance
Demonstrated ability to deliver constructive, behavior-focused feedback in a respectful and effective manner
Receptiveness to feedback and the capacity to apply it to enhance communication performance
Well-developed interpersonal, negotiation skills

Responsibilities

Serves as a key liaison between customers and internal operations by supporting inquiries related to order lead times, configuration changes, and delivery expectations
Ensures material availability aligns with production schedules and inventory targets to maintain operational continuity
Manages the intake and validation of new orders and order modifications, ensuring accurate processing within the order management system and alignment with production capabilities
Monitors inventory levels against target thresholds to ensure optimal stock availability and minimize excess
Supports short-term and tactical planning efforts to balance supply and demand across production lines
Utilizes forecasting tools and ERP systems (e.g., SAP) to analyze demand trends, seasonal variations, and capacity constraints
Identifies and escalates potential supply chain risks or bottlenecks that may impact production schedules
Serves as a primary point of contact for customer inquiries, providing accurate and timely updates on lead times, production schedules, order modifications, rescheduling, and shipping dates
Aligns customer orders with the sales and production plan to support monthly delivery and revenue targets
Coordinates cross-functionally with departments such as Sales, Logistics, and Manufacturing to prioritize customer needs and resolve conflicts
Adapts quickly to dynamic production environments and shifting customer priorities, maintaining service levels and responsiveness to evolving needs
Provides clear, concise, and timely updates and recommendations to both technical and non-technical audiences, ensuring alignment and transparency across the supply chain

Skills

SAP

ERP systems

order management

inventory management

demand forecasting

supply chain planning

customer inquiry management

production scheduling

cross-functional coordination

Caterpillar Inc.

Manufactures heavy machinery for various industries

About Caterpillar Inc.

Caterpillar Inc. designs and manufactures heavy machinery and equipment for industries such as construction, mining, energy, and rail. Their products include a wide range of machinery and engines that help clients complete large-scale projects. Caterpillar's equipment works by providing powerful tools that can perform tasks like digging, lifting, and transporting materials. What sets Caterpillar apart from its competitors is its strong aftermarket support, which includes maintenance and repair services, ensuring that their machinery remains efficient and reliable over time. The company's goal is to deliver high-quality products while also focusing on sustainability and community development through initiatives that improve education and reduce poverty.

Irving, TexasHeadquarters

1925Year Founded

$143.5KTotal Funding

IPOCompany Stage

Industrial & Manufacturing, Social Impact, AI & Machine LearningIndustries

10,001+Employees

Benefits

Annual incentive bonus plan

Medical, dental, and vision coverage

Paid time off plan (Vacation, Holiday, Volunteer, Etc.)

401k savings plan

Health savings account (HSA)

Flexible spending accounts (FSAs)

Disability benefits

Life Insurance

Parental leave

Healthy Lifestyle Programs

Employee Assistance Programs

Voluntary Benefits and Employee Discounts

Tuition Reimbursement

Career Development

Risks

Closure of Aurora office may impact regional economy and Caterpillar's reputation.

Partnership with Anti Social Social Club could dilute Caterpillar's industrial brand focus.

Advanced technology in Cat D8 dozer may face resistance from traditional customers.

Differentiation

Caterpillar's century-long history underscores its reliability and industry leadership.

The company integrates AI and IoT to enhance machinery performance and customer satisfaction.

Caterpillar's strong aftermarket services ensure product longevity and operational efficiency.

Upsides

Growing demand for autonomous equipment boosts Caterpillar's innovation in heavy machinery.

Expansion of 5G networks enhances Caterpillar's remote operation capabilities, improving safety.

Caterpillar's commitment to sustainability aligns with the global shift towards eco-friendly practices.

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