Delivery Operations Representative at Accenture

Chennai, Tamil Nadu, India

Accenture Logo
Not SpecifiedCompensation
Senior (5 to 8 years)Experience Level
Full TimeJob Type
UnknownVisa
Financial Services, Banking, PaymentsIndustries

Requirements

  • Minimum 15 year(s) of experience
  • 15 years full time education
  • Must have skills: Payments Fundamentals
  • Good to have skills: NA
  • Strong expertise in Payment systems, with functional knowledge and implementation experience focusing on business analysis, testing, integration, and implementation of solutions (Finastra GPP experience highly preferred)
  • Extensive experience in Cross border and domestic payment implementations across various markets (preferably APAC region)
  • Extensive experience leading functional delivery of large-scale, multi-market platform implementations in the international banking or financial services sector
  • Proven track record in overseeing solution design, integration, and end-to-end implementation for banking platforms
  • In-depth knowledge of security, compliance, and regulatory requirements for platform technology in the financial sector
  • Ability to manage and collaborate with geographically distributed teams across multiple APAC markets
  • Exposure to Asia Pacific markets (preferred)

Responsibilities

  • Analyze business requirements and convert them to technical requirements for the Payments platform implementation, ensuring alignment with enterprise architecture, IT standards, and business objectives
  • Serve as the “go to” person for all functional needs related to requirements
  • Act as a trusted advisor for business stakeholders on functional implementations
  • Establish and enforce governance needs, compliance with security, scalability, and performance requirements
  • Participate in solution design and development discussions, providing inputs for seamless integration with vendor solutions like Finastra GPP and bank’s core and downstream systems (e.g., CASA, Trade Finance, Lending, Markets)
  • Take ownership of data models and dictionaries between systems for appropriate integration
  • Maintain complete control over requirements for integrations with third-party Payment systems and regulatory systems
  • Support system migration, ensuring minimal disruption and data integrity during transitional phases
  • Collaborate with vendors, internal IT teams, and stakeholders to provide required solutions and troubleshoot issues
  • Identify and mitigate operational and technical risks throughout the project lifecycle, ensuring high-quality deliverables that meet business and regulatory requirements
  • Conduct configuration reviews and performance tuning to ensure robust and scalable implementations
  • Work closely with business stakeholders, IT teams, and vendors to ensure alignment between technical and business objectives
  • Act as the primary liaison between internal teams and platform vendors, ensuring smooth integration and issue resolution
  • Provide functional insights and updates to senior management, supporting strategic decision-making and project governance
  • Stay updated with emerging industry trends, driving innovation in technology and core banking systems
  • Document best practices, functional standards, and lessons learned to support future implementations and organizational knowledge sharing
  • Assign all work assignments, commit the team to the work, manage the quality of the work, and drive people management activities within the team

Skills

Key technologies and capabilities for this role

Payments FundamentalsFunctional LeadershipSolution DesignPayments PlatformFinastra GPPCASATrade FinanceLendingMarketsData ModelsSystem IntegrationSystem Migration

Questions & Answers

Common questions about this position

What is the minimum experience required for this role?

Minimum 15 year(s) of experience is required.

What are the must-have skills for the Delivery Operations Representative position?

Payments Fundamentals is the must-have skill.

What is the employment type for this position?

This is a full-time position.

What educational qualification is needed?

15 years full time education is required.

What makes a strong candidate for this Delivery Operations Representative role?

Candidates with 15+ years of experience in payments, strong functional leadership in analyzing business requirements for payments platforms, expertise in solution design and integration with systems like Finastra GPP, and skills in stakeholder management and risk mitigation stand out.

Accenture

Global professional services for digital transformation

About Accenture

Accenture provides a wide range of professional services, including strategy and consulting, technology, and operations, to help organizations improve their performance. Their services assist clients in navigating digital transformation, enhancing operational efficiency, and achieving sustainable growth. Accenture's offerings include cloud migration, cybersecurity, artificial intelligence, and data analytics, which are tailored to meet the needs of various industries such as financial services, healthcare, and retail. What sets Accenture apart from its competitors is its extensive industry knowledge and ability to deliver comprehensive solutions that address both immediate challenges and long-term goals. The company's aim is to support clients in reducing their environmental impact while driving innovation and growth.

Dublin, IrelandHeadquarters
1989Year Founded
$8.5MTotal Funding
IPOCompany Stage
Consulting, Enterprise Software, CybersecurityIndustries
10,001+Employees

Risks

Rapid AI advancements may outpace Accenture's current capabilities, risking competitive disadvantages.
Integration challenges from multiple acquisitions could affect Accenture's operational efficiency.
The rise of AI-driven startups may disrupt Accenture's market share in customer service solutions.

Differentiation

Accenture's acquisitions enhance its capabilities in digital twin technology for financial services.
The company is expanding its expertise in net-zero infrastructure through strategic acquisitions.
Accenture's focus on software-defined vehicles positions it as a leader in automotive innovation.

Upsides

Accenture's investment in EMTECH supports central bank modernization amid digital currency evolution.
The acquisition of Award Solutions boosts Accenture's presence in the growing 5G and IoT markets.
Accenture's strategic acquisitions align with high-growth markets like digital twins and net-zero projects.

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