Delivery Manager - LATAM at Global Payments

Cuajimalpa de Morelos, Mexico City, Mexico

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Not SpecifiedCompensation

Senior (5 to 8 years)Experience Level

Full TimeJob Type

UnknownVisa

Payments, Financial TechnologyIndustries

Requirements

Experience managing project delivery of varying size and complexity within LATAM business unit
Ability to define and scope delivery Roadmaps, project components, timelines, solution specifications, resources, planning, budget, timetables, and major milestones
Skills in identifying structures of authority and decision-making processes for delivery components
Capability to manage execution by development factory teams and conduct post-implementation evaluation of outcomes and metrics
Proficiency in planning and structuring work activities for teams, monitoring progress, and providing guidance to team members
Experience managing multiple systems of varying size/complexity, including integrations/conversions of Global Payments products and creation of new products/processes
Accountability to executive sponsors for governance, scope, schedule, budget, and quality of program elements
Ability to build strong relationships with engineering, product, and other partners during program implementation
Skills in leading, planning, executing, controlling, and reporting on complex delivery efforts and highly complex projects
Expertise in providing governance over Roadmap plan, scope, schedule, and cost to ensure quality and client satisfaction
Ability to collaborate and ensure adherence to client and Global Payments multiple workstream plans
Experience with assignments requiring considerable analysis, interpretation of data, and interactions with executive steering committees and senior leadership
Leadership skills to influence large teams across departments/divisions for complex project delivery
Capability to serve as catalyst for defining and shaping progressive, productive, and profitable culture across complex roadmaps
Knowledge of Global Payments standards and SDLCs for documentation, product/project roadmaps, Quarterly/PI Planning, LOEs/scope requirements, and PIF process
Proficiency in conducting and monitoring change control for key project assets (scope, requirements, project plan, product specifications, contracts, product code, documentation)
Ability to use metrics to identify problems, measure progress, log/resolve critical issues, tasks, and decisions
Skills in timely internal/external communication of status, risk assessments, and executing program updates
Experience acting as catalyst/facilitator in resolving project issues and conflicts, prioritizing risks

Responsibilities

Manage project delivery of varying size and complexity within the LATAM business unit
Define and scope parameters of delivery Roadmaps and associated project components
Develop timelines, solution specifications, secure needed resources, overall planning, budget, timetables, and major milestones
Identify structures of authority and processes for decision making within delivery components
Manage execution of plans by development factory teams and evaluate post-implementation outcomes and metrics
Plan and structure work activities for the team and monitor progress and results
Provide guidance to team members as they carry out work activities
Manage multiple systems, integrations, conversions, and creation of new products/processes for portfolios
Account for governance, scope, schedule, budget, and quality to executive sponsors
Build strong relationships with engineering, product, and other partners during program implementation
Lead, plan, execute, control, and report on complex delivery efforts and assist with highly complex projects
Provide governance over Roadmap plan, scope, schedule, and cost for quality and client satisfaction
Collaborate and ensure adherence to multiple workstream plans
Lead and influence program team members across departments/divisions to complete complex project delivery
Serve as primary catalyst for defining and shaping progressive, productive, profitable culture across complex roadmap
Ensure adherence to Global Payments standards and SDLCs for documentation, roadmaps, planning, LOEs, scope, and PIF process
Conduct and monitor change control of key project assets for complex projects
Use metrics to forewarn problems, measure progress, identify/log/resolve critical problems, tasks, and decisions
Ensure timely and accurate communication of status, risks, and execute scheduled program updates
Act as catalyst/facilitator in resolution of project issues and conflicts, ensuring highest priorities receive attention