Delivery Manager, Incident Response Partner Services (Remote)

United States

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Not SpecifiedCompensation

Senior (5 to 8 years), Expert & Leadership (9+ years)Experience Level

Full TimeJob Type

UnknownVisa

Cybersecurity, Information TechnologyIndustries

Requirements

Candidates should have experience in team leadership within a matrixed consulting environment and a background in developing and managing partner relationships, preferably in incident response. A strong incident response or information security background is necessary, with experience conducting or managing incident response investigations for organizations. The ability to communicate technical findings to customer leadership during high-pressure situations and a passion for staying current with vulnerabilities and breaches are also required.

Responsibilities

The Delivery Manager will oversee incident response engagements performed by CrowdStrike's partners, providing connections between partner responders and CrowdStrike's incident response practice. They will ensure alignment between customers and partners on investigation scope and objectives, assist partners in communicating forensic findings to executives, and train partners on new methods for threat hunting. The role involves coordinating under outside counsel, coaching partners on advanced forensics across various platforms, and reviewing reports and presentations for key stakeholders to ensure quality standards. Additionally, the manager will demonstrate industry thought leadership through public speaking and content creation.

Skills

Incident Response

Forensic Investigations

Cybersecurity

Vulnerability Management

Team Leadership

Stakeholder Communication

Customer Relationship Management

Crowdstrike

Cloud-native endpoint security solutions provider

About Crowdstrike

CrowdStrike specializes in cybersecurity, focusing on protecting businesses from cyber threats through cloud-native endpoint security solutions. Their main product, the Falcon platform, includes services like Falcon Pro, which replaces traditional antivirus with next-generation antivirus that integrates threat intelligence, Falcon Insight for endpoint detection and response, and Falcon Device Control to manage connected devices. Unlike many competitors, CrowdStrike's services are subscription-based, allowing clients to choose different levels of protection based on their needs. The company serves a diverse clientele, including many Fortune 100 companies, and is recognized as a leader in the cybersecurity field, known for its effectiveness in threat detection and response.

Austin, TexasHeadquarters

2011Year Founded

$468MTotal Funding

IPOCompany Stage

Enterprise Software, CybersecurityIndustries

5,001-10,000Employees

Benefits

Competitive Employee Stock Purchase Plan

Remote-friendly culture

Market leader in compensation and equity awards

Competitive vacation and flexible working arrangements

Comprehensive health benefits + 401k plan

Paid Parental Leave, including adoption

Wellness programs

Professional development and mentorship opportunities

Open offices have stocked kitchens, coffee, soda and treats

Risks

Increased competition from companies like Lumos could challenge CrowdStrike's market share.

Recovery from last year's outage may still affect customer trust and future sales.

Pressure to demonstrate ROI by 2025 could challenge CrowdStrike's financial transparency.

Differentiation

CrowdStrike's Falcon platform offers cloud-native endpoint security solutions, a key differentiator.

The company serves 44 of the Fortune 100, showcasing its strong market presence.

CrowdStrike's proactive threat hunting sets it apart in cybersecurity threat detection.

Upsides

Partnership with SonicWall opens new SMB market segment for CrowdStrike.

Recognition as a leader in ransomware prevention boosts CrowdStrike's market credibility.

Gamified learning initiatives help address cybersecurity skills gap, benefiting future talent pipeline.

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