Delivery Manager at Hartford Financial Services

Des Moines, Iowa, United States

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Not SpecifiedCompensation

Mid-level (3 to 4 years), Senior (5 to 8 years)Experience Level

Full TimeJob Type

UnknownVisa

Financial Services, Equipment FinancingIndustries

Requirements

High Agile acumen with understanding and ability to apply Lean/Agile principles and frameworks, especially Scrum, Kanban, and Scaled Agile Framework (SAFe)
Solid Jira knowledge - able to manage Scrum and Kanban boards, query for needed data, interpret reports, and use data to drive team execution
Understanding of the product(s) delivered by assigned Agile teams and the value they bring to GreatAmerica, its customers, or end-users
Understanding of the work that needs to be done and technical processes for effective product delivery
Understanding of Agile metrics and how they apply to the team, using data to drive improvements
Ability to identify anti-patterns impeding organizational agility and address them with stakeholders, peers, or leaders
Situational and self-awareness to respond to environmental issues affecting team operations in a Lean-Agile manner
Capable of and willing to have difficult conversations, give and accept feedback
Exercises considerable independent judgement and decision making on somewhat complex to moderately complex issues

Responsibilities

Support up to two Scrum and Kanban teams
Improve capabilities of one or more Agile teams and drive implementation of products and integrations using Agile best practices
Support teams focused on moderate-to-high risk, complexity, or business value initiatives
Participate in Agile Release Train (ART) events such as ART Syncs, dependency planning and management, and PI Planning
Act as a servant leader, coaching teams and collaborating with Product Owners and peers
Drive outcomes, run key Agile ceremonies (daily stand-ups, backlog grooming, sprint planning, sprint reviews/demos, sprint retrospectives), and protect the team by removing obstacles
Share best practices with peers
Ensure work delivered adheres to the Definition of Done
Make work visible and ensure impediments are removed at the team level
Facilitate effective team ceremonies and celebrate team wins
Coach team members on Agile values/principles (collaboration, prioritization, team accountability, transparency)
Ensure proper transparency and visibility into dependencies and risks; coach team on mitigation and management
Participate in PI Planning events and facilitate team activities during breakouts
Identify and resolve blockers affecting team delivery, escalating when necessary
Assess and progress Agile maturity at the team level; actively seek coaching from experienced SMs and coach others
Participate in Center of Excellence discussions; share learned best practices among Delivery Managers, Product Owners, and teams
Connect and drive collaboration between teams on the ART
Work daily with Product Team to ensure execution of the team's PI plan; collaborate with peers to manage dependencies
Hold teams accountable to maintaining focus on quality and continuous delivery of business value while generating artifacts to maintain cadence of multiple teams on the train; seek coaching and mentoring when needed

Skills

Agile

Scrum

Kanban

SAFe

PI Planning

Sprint Planning

Backlog Grooming

Sprint Review

Sprint Retrospective

Servant Leadership

Dependency Management

Lean Principles

Hartford Financial Services

Insurance and financial services provider

About Hartford Financial Services

Hartford Financial Services provides insurance and financial products designed to protect individuals and businesses. Their offerings include various types of insurance, such as auto, home, and business insurance, as well as retirement and investment solutions. The company focuses on ensuring that clients are safeguarded against risks while also aiming to create a positive impact in the community. Unlike many competitors, Hartford Financial Services emphasizes a commitment to human achievement, striving to support clients in ways that extend beyond traditional insurance coverage. The goal of the company is to empower individuals and businesses to thrive by providing comprehensive protection and contributing to societal well-being.

Hartford, ConnecticutHeadquarters

1810Year Founded

$77.7MTotal Funding

N/ACompany Stage

Social Impact, Financial ServicesIndustries

10,001+Employees

Benefits

Health Insurance

Dental Insurance

Vision Insurance

Life Insurance

Disability Insurance

Paid Vacation

Paid Holidays

Hybrid Work Options

Remote Work Options

Tuition Reimbursement

Risks

AI-driven solutions like HOMEE increase competition in P&C insurance.

Beam Benefits' growth challenges Hartford's market position in employee benefits.

Superscript's funding may disrupt traditional insurance models Hartford relies on.

Differentiation

Hartford is recognized as one of the World's Most Ethical Companies.

The Hartford's critical illness insurance covers a wide range of health conditions.

Partnership with CAPE Analytics enhances Hartford's risk assessment with geospatial intelligence.

Upsides

AI-driven claims management adoption boosts efficiency in insurance processing.

Digital transformation with Beam Benefits simplifies employee benefits processes.

Geospatial intelligence from CAPE Analytics improves risk assessment and underwriting.

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